# Bob Phibbs, The Retail Doctor > # Bob Phibbs, known as The Retail Doctor, is a US-based motivational retail keynote speaker, retail customer experience expert, and online retail sales trainer through SalesRX and SalesRX+. A Certified Speaking Professional (CSP) and World Retail Forum Innovation Leadership Award winner, he has trained more than 250,000 retail associates worldwide for brands from LEGO, Seiko, and Brother to independent stores. In 2026 he has keynoted NRF's Big Show in New York, The Delivery Conference in London, SleepNXT in Florida, and the APAS Show in São Paulo on customer experience, motivating retail sales teams, and practical AI for retail. He consults with brick-and-mortar retailers on growing sales by connecting with customers instead of discounting, and hosts the podcast Tell Me Something Good About Retail. ## Pages - [You Can Compete! | Sales Keynote Speaker Bob Phibbs](https://www.retaildoc.com/sales-keynote-speaker/you-can-compete): Updated 2022-05-11 - [Speech: Selling Like A Pro - Making the Emotional Connection | Bob Phibbs](https://www.retaildoc.com/sales-keynote-speaker/selling-like-a-pro): Updated 2022-08-24 - [Workshop: Innovation Lab For Retailers | Bob Phibbs](https://www.retaildoc.com/sales-keynote-speaker/innovation-lab): Updated 2022-05-10 - [Visual Merchandising for Sales | Bob Phibbs](https://www.retaildoc.com/sales-keynote-speaker/visual-merchandising-for-sales): Updated 2022-05-11 - [ Get More From Your Crew Using Four Personality Styles | Bob Phibbs](https://www.retaildoc.com/sales-keynote-speaker/get-more-from-your-crew-using-four-personality-styles): Updated 2022-05-10 - [How To Not Be a Showroom For Amazon | Bob Phibbs](https://www.retaildoc.com/sales-keynote-speaker/how-to-not-be-a-showroom-for-amazon): Updated 2022-05-11 - [How To Train and Manage Your Sales Team | Bob Phibbs](https://www.retaildoc.com/sales-keynote-speaker/how-to-train-and-manage-your-sales-team): Updated 2022-05-10 - [Speech: Yesterday’s Gone- Thriving in Your Store Today | Bob Phibbs](https://www.retaildoc.com/sales-keynote-speaker/yesterdays-gone-thriving-in-your-store-today): Updated 2022-05-10 - [Selling to Boomers: How Your Millennial Employees are Impacting Your Store | Bob Phibbs](https://www.retaildoc.com/sales-keynote-speaker/selling-to-boomers): Updated 2022-05-11 - [Forms & Updates](https://www.retaildoc.com/guide/update): Updated 2021-09-16 - [Looking for more than 140 characters?](https://www.retaildoc.com/twitter): Updated 2021-09-16 - [Looking for more than a status update?](https://www.retaildoc.com/welcome-bob-phibbs-facebook-fans): Updated 2023-03-07 - [Legal Notices | The Retail Doctor](https://www.retaildoc.com/legal-disclaimers-retail-doctor): Updated 2025-09-22 - [Contact | Retail Sales Training](https://www.retaildoc.com/retail-consulting-firm/contact): Updated 2026-03-11 - [Retail Sales Training | Retail Training | Bob Phibbs](https://www.retaildoc.com/retail-sales-training): Updated 2024-11-25 - [Clients | Bob Phibbs | The Retail Doctor](https://www.retaildoc.com/clients): Updated 2026-06-12 - [Results of Personality Quiz](https://www.retaildoc.com/results-of-personality-quiz): Updated 2024-11-11 - [Retail Training | Motivational Speaker | Bob Phibbs | The Retail Doctor](https://www.retaildoc.com): Updated 2026-07-28 - [Online Retail Sales Training | The Retail Doctor](https://www.retaildoc.com/retail-101/retail-sales-training-online): Updated 2026-07-21 - [Retail Sales Training | The Retail Doctor](https://www.retaildoc.com/retail-101/retail-sales-training): Updated 2026-07-27 - [Retail Customer Service | The Retail Doctor](https://www.retaildoc.com/retail-101/retail-customer-service): Updated 2026-08-12 - [Retail Sales Strategies | The Retail Doctor](https://www.retaildoc.com/retail-101/retail-sales-strategies): Updated 2026-08-12 - [Speech: 30 Trends Every Retailer Should Know | Bob Phibbs](https://www.retaildoc.com/sales-keynote-speaker/30-trends-every-retailer-should-know): Updated 2022-05-11 - [Speech: How to Improve Your Social Media in Real Time | Bob Phibbs](https://www.retaildoc.com/sales-keynote-speaker/how-to-improve-your-social-media-in-real-time): Updated 2022-05-10 - [Retail Merchandising | The Retail Doctor](https://www.retaildoc.com/retail-101/retail-merchandising): Updated 2026-07-21 - [Retail 101](https://www.retaildoc.com/retail-101): Updated 2024-10-25 - [About Bob Phibbs | The Retail Doctor Consulting Firm](https://www.retaildoc.com/retail-consulting-firm-the-retail-doctor): Updated 2026-07-23 - [Retail Keynote Speaker Bob Phibbs | The Retail Doctor](https://www.retaildoc.com/sales-keynote-speaker): Updated 2026-08-07 - [Online Retail Sales Training | Retail Doctor](https://www.retaildoc.com/-ab-variant-0342a89f-f64d-4a3d-8b35-2bf9c462513f): Updated 2019-11-10 - [Privacy Policy](https://www.retaildoc.com/privacy-policy): Updated 2021-10-15 - [SalesRX Evergreen Offer Expired Page](https://www.retaildoc.com/rx/offer-expired): Updated 2021-09-24 - [Video Library Testing](https://www.retaildoc.com/video-library-testing): Updated 2021-08-30 - [Retail Consultant Bob Phibbs | The Retail Doctor](https://www.retaildoc.com/retail-consultant): Updated 2026-07-23 - [Free 5-Part Retail Sales Training](https://www.retaildoc.com/free-5-part-retail-sales-training): Updated 2025-08-01 - [Selling Luxury Retail | The Retail Doctor](https://www.retaildoc.com/retail-101/selling-luxury): Updated 2026-07-21 - [69 Proven Ways Index](https://www.retaildoc.com/69provenways): Updated 2023-02-24 - [Online Retail Sales Training Program For Enterprise and Franchise](https://www.retaildoc.com/franchise-retail-sales-training): Updated 2026-07-06 - [Retail Speaker for Event Planners | The Retail Doctor](https://www.retaildoc.com/event-planners): Updated 2026-07-21 - [SalesRX Individual Retail Sales Training | Retail Doctor](https://www.retaildoc.com/salesrx-individual): Updated 2024-08-08 - [Developing Your Retail Managers To Lead | Retail Doctor](https://www.retaildoc.com/developing-your-retail-managers-to-lead): Updated 2025-07-16 - [Retail News](https://www.retaildoc.com/retail-news): Updated 2024-08-13 - [Sidekick Rex AI Mock Session Generator](https://www.retaildoc.com/sidekick-rex-ai-roll-play-session-generator): Updated 2025-04-22 - [What Is a Certified Speaking Professional (CSP) and Why It Matters](https://www.retaildoc.com/what-is-a-certified-speaking-professional-csp-and-why-it-matters): Updated 2025-08-05 - [Terms of Service](https://www.retaildoc.com/terms-of-service): Updated 2025-12-07 - [SalesRX Training Results Methodology](https://www.retaildoc.com/salesrx-methodology): Updated 2026-05-06 - [Retail Doctor Testimonials | What Clients Say](https://www.retaildoc.com/retail-doctor-testimonials-what-clients): Updated 2026-05-10 - [Awards & Recognition | Bob Phibbs, The Retail Doctor](https://www.retaildoc.com/awards): Updated 2026-05-09 - [Best Retail Sales Training Programs](https://www.retaildoc.com/best-retail-sales-training-programs): Updated 2026-07-10 - [SalesRX for Brick-and-Mortar Retail Growth](https://www.retaildoc.com/salesrx-for-brick-and-mortar-retail-growth): Updated 2026-07-03 - [Does retail sales training actually increase sales?](https://www.retaildoc.com/does-retail-sales-training-increase-sales): Updated 2026-07-14 - [Bob Phibbs In the News: Press, TV and Recognition | The Retail Doctor](https://www.retaildoc.com/media): Updated 2026-07-23 - [Retail Doctor vs Other Retail Training and Consulting | The Retail Doctor](https://www.retaildoc.com/retail-doctor-vs-other-retail-training-and-consulting-the-retail-doctor): Updated 2026-07-23 - [AI Sales Training for Retail: What to Ask Before You Buy](https://www.retaildoc.com/ai-sales-training-for-retail-what-to-ask-before-you-buy): Updated 2026-07-27 - [Email Marketing For Retail: 10 Ways To Win](https://www.retaildoc.com/10-ways-to-make-email-marketing-work-for-retailers): Updated 2021-10-20 - [10 Ways To Make Email Marketing Work For Retailers](https://www.retaildoc.com/10-ways-to-make-email-marketing-work-for-retailers): Updated 2017-02-28 - [Download The Retail Generation Gap](https://www.retaildoc.com/download-the-retail-generation-gap): Updated 2021-09-24 - [inventory-form](https://www.retaildoc.com/inventory-form): Updated 2021-10-15 - [50 Things Retail Employees Can Do When It's Not Busy](https://www.retaildoc.com/50-things-retail-employees-can-do-when-its-not-busy): Updated 2021-09-09 - [Get Your RX from the Retail Doctor ](https://www.retaildoc.com/retail-doctor-treatment-plan): Updated 2017-01-13 - [ Increase Shopper Conversions | Retail Sales Training Secrets For Luxury Brands](https://www.retaildoc.com/increasing-conversion-rate-10-retail-sales-training-secrets-for-luxury-brands): Updated 2021-10-20 - [15 Effective Strategies & Impressive Tricks to Get the Most Out of Your Retail Employee Training](https://www.retaildoc.com/15-strategies-tricks-for-your-retail-employee-training): Updated 2017-01-01 - [Download Your Retail Doctor Options](https://www.retaildoc.com/get-your-retail-doctor-prescription): Updated 2023-08-07 - [Download The SalesRX Brochure & Course Outline](https://www.retaildoc.com/retail-doctor-salesrx-services-guide): Updated 2023-05-15 - [Free chapter download Retail Doctor's Guide To Growing Your Business](https://www.retaildoc.com/free-chapter-download-retail-doctors-guide-to-growing-your-business): Updated 2021-09-16 - [Sign Up For Our Newsletter | Bob Phibbs | The Retail Doctor](https://www.retaildoc.com/newsletter-signup-0): Updated 2017-01-13 - [Retail Doctor | Online Training](https://www.retaildoc.com/online-sales-training-0): Updated 2021-08-30 - [Retail Doctor | Online Training](https://www.retaildoc.com/-ab-variant-33670caf-5550-4f16-88bf-0188a3ada3ac): Updated 2021-08-30 - [SalesRX ROI Calculator | The Retail Doctor](https://www.retaildoc.com/salesrx-roi-calculator): Updated 2021-09-03 - [10 Types of Clearance Merchandise To Put On Sale Checklist](https://www.retaildoc.com/10-types-merchandise-checklist): Updated 2021-10-15 - [Thank you for downloading the SalesRX Brochure & Course Outline!](https://www.retaildoc.com/thank-you-for-downloading-the-salesrx-brochure): Updated 2023-02-13 - [Thank You For Requesting To Hire Bob As A Trainer](https://www.retaildoc.com/thank-you-for-requesting-to-hire-bob-as-a-trainer): Updated 2026-08-10 - [Email Marketing For Retail: 10 Ways To Win](https://www.retaildoc.com/email-marketing-for-retail-10-ways-to-win): Updated 2021-09-24 - [Thank You For Downloading The Complete Buyer's Guide For Online Retail Sales Training](https://www.retaildoc.com/thank-you-for-downloading-the-buyers-guide): Updated 2021-09-16 - [Download The Retail Sales Acceleration Package](https://www.retaildoc.com/download-the-retail-sales-acceleration-package): Updated 2021-08-30 - [Thank You For Downloading 50 Things Retail Employees Can Do When It's Not Busy](https://www.retaildoc.com/thank-you-for-downloading-50-things-employees-can-do): Updated 2021-09-16 - [ Should I Fire This Employee Quiz?](https://www.retaildoc.com/should-i-fire-this-employee): Updated 2024-10-18 - [Employee Verdict](https://www.retaildoc.com/employee-verdict/): Updated 2021-09-24 - [Download Bricks And Mortar Retailing At Risk In The Digital Age: From Silicon Valley To Main Street](https://www.retaildoc.com/download-bricks-and-mortar-retailing-at-risk-in-the-digital-age-from-silicon-valley-to-main-stree): Updated 2021-10-15 - [Download The Retail Sales Acceleration Package](https://www.retaildoc.com/-ab-variant-069a87f5-3e01-45cf-b826-188cd3339454): Updated 2021-08-30 - [Download The Ultimate Retail Training Kit](https://www.retaildoc.com/download-the-ultimate-retail-training-kit): Updated 2023-03-07 - [Retail Assessment Tool](https://www.retaildoc.com/retail-assessment-tool): Updated 2023-06-02 - [Retail Assessment Tool Result](https://www.retaildoc.com/retail-assessment-tool-result): Updated 2023-05-28 - [Bob Phibbs Speaker Pack Delivery](https://www.retaildoc.com/bob-phibbs-speaker-packet): Updated 2023-09-13 - [[Webinar] 20% Higher Profits As A Brick And Mortar Retailer](https://www.retaildoc.com/5-shifts-brick-and-mortar-retailers-are-making-to-generate-higher-profits): Updated 2023-10-19 - [Thank You For Viewing The Five Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits](https://www.retaildoc.com/thank-you-for-viewing-the-five-shifts-brick-and-mortar-retailers-are-making-to-generate-higher-profits): Updated 2021-09-23 - [SalesRX Online Retail Sales Training Program Free Trial | The Retail Doctor](https://www.retaildoc.com/salesrx-online-retail-sales-training-free-trial): Updated 2026-06-23 - [Return on Investment (ROI) Calculator For Online Retail Sales Training - SalesRX](https://www.retaildoc.com/roi-calculator): Updated 2018-11-27 - [Contact/Hire Bob Phibbs](https://www.retaildoc.com/hire-bob-phibbs): Updated 2026-08-10 - [The Complete Buyer's Guide For Online Retail Sales Training](https://www.retaildoc.com/complete-buyers-guide-online-retail-sales-training): Updated 2021-10-20 - [12 Tips For Becoming The Top Retail Salesperson](https://www.retaildoc.com/the-12-retail-sales-training-tips-to-be-top-retail-sales-person): Updated 2021-09-16 - [Thank You For Viewing The Five Shifts Brick-and-Mortar Retailers Are Making - Direct Close](https://www.retaildoc.com/thank-you-for-viewing-the-five-shifts-brick-and-mortar-retailers-are-making-direct-close): Updated 2021-08-30 - [Features & Benefits Crash Course](https://www.retaildoc.com/features-benefits-crash-course-archived-0): Updated 2020-03-04 - [Thank You For Viewing The Five Shifts Brick-and-Mortar Retailers Are Making - Direct Close](https://www.retaildoc.com/-ab-variant-19714902-b6d4-4955-aa8c-3e02799dfeb2): Updated 2021-08-30 - [Features & Benefits Crash Course](https://www.retaildoc.com/-ab-variant-19b39b54-3a66-4481-9fd3-682d58c4dcf6): Updated 2020-03-04 - [Sign Up For My Retail RX Newsletter](https://www.retaildoc.com/newsletter-signup): Updated 2025-09-30 - [Online Retail Sales Training | SalesRX | The Retail Doctor](https://www.retaildoc.com/online-retail-sales-training): Updated 2026-08-14 - [Looking for more than a status update?](https://www.retaildoc.com/welcome-bob-phibbs-linkedin-fans): Updated 2023-03-07 - [Download The SalesRX Brochure & Course Outline](https://www.retaildoc.com/retail-doctor-salesrx-services-guide-storybrand): Updated 2022-10-17 - [How to Use Retail Sales Training](https://www.retaildoc.com/en/how-to-use-retail-sales-training-to-get-profits): Updated 2026-03-06 - [Seasonal Holiday Crash Course](https://www.retaildoc.com/seasonal-holiday-retail-training): Updated 2025-10-22 - [January 2024 Sprint Reservation](https://www.retaildoc.com/august-sprint-reservation-0): Updated 2024-01-22 - [Shopper Magnet](https://www.retaildoc.com/shopper-magnet): Updated 2023-12-23 - [Lightspeed POS Discount Offer For Retail Stores](https://www.retaildoc.com/lightspeed-2024): Updated 2024-12-04 - [Bob Phibbs Coaching For Smart Retailers](https://www.retaildoc.com/bob-phibbs-retail-coaching-for-smart-retailers): Updated 2025-03-12 - [Retail Refresh 2025 - 5 Days To Holiday Success With Bob Phibbs](https://www.retaildoc.com/retail-refresh): Updated 2025-10-12 - [Role Play Associate Demo Sidekick Rex](https://www.retaildoc.com/role-play-associate-demo-sidekick-rex): Updated 2024-12-17 - [Role Play Manager Demo Sidekick Rex](https://www.retaildoc.com/role-play-manager-demo-sidekick-rex): Updated 2024-12-17 - [Retail Franchise Systems SalesRX+](https://www.retaildoc.com/wireless-demo-2024): Updated 2026-02-20 - [The Retail Doctor Community Registration](https://www.retaildoc.com/the-retail-doctor-community-registration): Updated 2025-04-24 - [What To Know Before You Hit the Store Floor Free Retail Training](https://www.retaildoc.com/what-to-know-before-you-hit-the-store-floor-free-retail-training): Updated 2025-07-10 - [Personality Styles Quiz](https://www.retaildoc.com/personality-styles-quiz): Updated 2025-09-10 - [Thank You Landing Page Re-engaged](https://www.retaildoc.com/thank-you-landing-page-re-engaged): Updated 2026-03-27 - [Proven Retail Sales Growth and Team Training | Retail Doc](https://www.retaildoc.com/triedtrainingbefore): Updated 2026-04-15 - [Is SalesRX Worth the Cost? Run Your Own Numbers.](https://www.retaildoc.com/pricingobjection): Updated 2026-04-15 - [Retail Staff Buy-In: What SalesRX Makes Visible](https://www.retaildoc.com/retailstaffbuyin): Updated 2026-04-15 - [When Is the Right Time to Start Retail Sales Training?](https://www.retaildoc.com/timingobjection): Updated 2026-04-15 - [Retail Staff Buy-In: What SalesRX Makes Visible](https://www.retaildoc.com/outgrowquiz): Updated 2026-05-27 - [Retail Staff Buy-In: What SalesRX Makes Visible](https://www.retaildoc.com/5thingsbeforejuly): Updated 2026-05-27 - [The Staffed Right System Check Out](https://www.retaildoc.com/staffed-right-system): Updated 2026-08-06 ## Blog Posts - [A and E's We Mean Business- Glorified Janitors For Outback Catering](https://www.retaildoc.com/blog/a-and-e-we-mean-business-janitors-outback-catering): Updated 2026-08-14 - [Martin Luther King Jr., My Dad, And Civil Rights](https://www.retaildoc.com/blog/rev-martin-luther-king-jr-my-dad-obama): Updated 2026-08-14 - [How To Learn From Competitors Email Marketing To Grow Retail Sales](https://www.retaildoc.com/blog/how-to-spy-on-your-competitors-email-marketing-retail): Updated 2026-08-14 - [Shuttered Chrysler Dealers' Lesson For Small Business](https://www.retaildoc.com/blog/chrysler): Updated 2026-08-14 - [A Surprising Way To Find Good Retail Locations](https://www.retaildoc.com/blog/trash): Updated 2026-08-14 - [Eight Ways To Green Your Retail Business](https://www.retaildoc.com/blog/green): Updated 2026-08-14 - [Deep Discounts Deep Six Dozens](https://www.retaildoc.com/blog/discounts): Updated 2026-08-14 - [Family Business: Why They Aren't Down On The Farm](https://www.retaildoc.com/blog/fbmanifesto): Updated 2026-08-14 - [Retailers' Elephant In The Room - It's All About Us](https://www.retaildoc.com/blog/elephant): Updated 2026-08-14 - [How To Get Press When You Have No Budget](https://www.retaildoc.com/blog/standout-marketing-to-get-noticed): Updated 2025-12-29 - [Retail Sales Stupidity: Coupons and Discounts](https://www.retaildoc.com/blog/coupons): Updated 2026-08-14 - [AP Poll: 45% Of Employees Don't Contribute to the Bottom Line](https://www.retaildoc.com/blog/ap-poll-45-of-employees-dont-contribute-to-the-bottom-line): Updated 2026-08-14 - [Retail Management: Live Up To Expectations You Set](https://www.retaildoc.com/blog/crowne): Updated 2026-08-14 - [Retailers: Go Cheap This Holiday And Sink Your Sales](https://www.retaildoc.com/blog/cheap): Updated 2026-08-14 - [Excellent Customer Service Starts With A Positive Attitude](https://www.retaildoc.com/blog/cs-2-customer-service-positive-attitude-retail): Updated 2026-08-14 - [How Retailers Can Welcome, Not Fear, Technology](https://www.retaildoc.com/blog/apps): Updated 2026-08-14 - [Retail Sales Training: Pepper Your Presentation to Remove Insecurity](https://www.retaildoc.com/blog/pepper-retail-sales-training): Updated 2026-08-14 - [Handling A Difficult Customer's Complaint](https://www.retaildoc.com/blog/complaint): Updated 2026-08-14 - [Let's Make A Deal: Disturbing Sales Trend in Retail](https://www.retaildoc.com/blog/deal): Updated 2026-08-14 - [Figuring the Lifetime Value of Your Retail Customers](https://www.retaildoc.com/lifetime-value-of-customer-service-retail): Updated 2026-08-14 - [What Retailers Can Do After the Blizzard](https://www.retaildoc.com/blog/bliz): Updated 2026-08-14 - [6 Tips For Loss Prevention - Shoplifting, Employee Theft](https://www.retaildoc.com/blog/stealing-shoplifting-retail-employee-theft): Updated 2026-08-14 - [4 Retail Store Design Tips That Drive Sales - The Retail Doc](https://www.retaildoc.com/blog/four-reminders-about-effective-store-design): Updated 2026-08-14 - [The Shocking Similarity of Rural and Big City Retailers](https://www.retaildoc.com/blog/q-a-on-small-town-retailers-and-businesses-with-bob-phibbs): Updated 2026-08-14 - [Groupon Business Review Part 2: Horny For The Deal](https://www.retaildoc.com/blog/groupon-business-review-part-2-horny-for-the-deal): Updated 2026-08-14 - [Alien Danger Using Groupon For Business](https://www.retaildoc.com/blog/alien-danger-using-groupon-for-business): Updated 2026-08-14 - [Bad Retail Advertising: Groupon & Online Coupons](https://www.retaildoc.com/blog/retail-advertising-groupon-online-coupons): Updated 2026-08-14 - [Groupons: Local Businesses Search For Immediate Rewards](https://www.retaildoc.com/blog/groupons-small-businesses-search-for-immediate-rewards): Updated 2026-08-14 - [Retail Sales Countdown: Six Tips To Get Ready for the Holidays](https://www.retaildoc.com/blog/retail-sales-countdown-tips-to-get-ready-for-the-holidays): Updated 2026-08-14 - [Online Coupons For Business: “Getting the Word Out” Fallacy](https://www.retaildoc.com/blog/groupon-review-business-getting-the-word-out-fallacy): Updated 2026-08-14 - [Local Business Feed Groupon Shoppers Need To Feel Smart](https://www.retaildoc.com/blog/groupon-shoppers-feel-smart): Updated 2026-08-14 - [Groupons For Local Business: No Magic Bullet](https://www.retaildoc.com/blog/groupons-for-local-business-no-magic-bullet): Updated 2026-08-14 - [Small Business Case Studies Showcasing Successful Retail Consultant Strategies](https://www.retaildoc.com/blog/retail-consultant-case-studies-bob-phibbs): Updated 2026-08-14 - [The Surprising Conclusion To A Small Business Makeover [Case Study]](https://www.retaildoc.com/blog/the-shocking-conclusion-to-a-small-business-extreme-makeover-case-study): Updated 2026-08-14 - 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Here Are The Essentials](https://www.retaildoc.com/blog/considering-retail-sales-training-courses-here-are-the-essentials): Updated 2026-08-14 - [How To Spring Clean Your Retail Store With This Checklist](https://www.retaildoc.com/blog/retailers-use-these-39-spring-cleaning-tips-for-your-business): Updated 2026-08-14 - [How To Use The Right Questions To Sell More Effectively](https://www.retaildoc.com/blog/how-to-use-the-right-questions-to-sell-more-effectively-retail-sales-training): Updated 2026-08-14 - [7 Eye-Openers for How To Hire Good Employees In Retail](https://www.retaildoc.com/blog/7-eye-openers-for-how-to-hire-great-retail-employees): Updated 2026-08-14 - [Retail Fitting Rooms: How to Use Yours to Fight Online Retailers](https://www.retaildoc.com/blog/apparel-stores-use-fitting-room-to-fight-online-retailers): Updated 2026-08-14 - [How To Interview And Discover Amazing Retail Employees [Hiring]](https://www.retaildoc.com/blog/how-to-interview-and-discover-amazing-retail-employees-hiring): Updated 2026-08-14 - 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[How To Leave Excuses Behind, Dig In, And Grow Retail Sales](https://www.retaildoc.com/blog/how-to-leave-excuses-behind-dig-in-and-grow-retail-sales-training-tips-customer-service): Updated 2022-11-08 - [8 Ways To Use Small Business Saturday To Grow Holiday Retail Sales](https://www.retaildoc.com/blog/8-ways-to-use-small-business-saturday-to-grow-holiday-retail-sales): Updated 2023-10-09 - [Retail Sales Report From The Mall: Customer Service On Life Support](https://www.retaildoc.com/blog/retail-sales-report-from-the-mall-customer-service-on-life-support): Updated 2024-02-06 - [3 Steps To Motivate Yourself And Increase Retail Sales When It’s Slow](https://www.retaildoc.com/blog/3-steps-for-how-to-motivate-yourself-and-increase-retail-sales-when-its-slow-retail-sales-training): Updated 2024-06-04 - [Retail Sales Shocker: Amazon Rumored To Open 100s of Stores](https://www.retaildoc.com/blog/amazon-rumored-to-open-100s-of-brick-and-mortar-stores-retailers-prepare-retail-sales): Updated 2022-02-10 - [How Your Retail Employees can Create Exceptional Customer Experiences](https://www.retaildoc.com/blog/how-to-help-retail-employees-evolve-so-they-create-exceptional-customer-experiences-takes-retail-sales-training): Updated 2023-09-18 - [Save Your Margins: 15 Retail Management Tactics](https://www.retaildoc.com/blog/retail-management-tips-to-increase-profit-margins-besides-retail-sales-training): Updated 2026-08-12 - [Could Bad Retailing Be At The Heart Of Trump Sanders Voter Outrage?](https://www.retaildoc.com/blog/could-bad-retailing-be-at-the-heart-of-the-trump-sanders-voter-outrage-retail-sales-customer-service): Updated 2022-02-10 - [How To Get The Retail Sale Without The Hard Close](https://www.retaildoc.com/blog/how-to-close-the-sale-hard-closing-techniques-customer-conversion-points-are-key-retail-sales-training): Updated 2023-09-11 - [How To Regain And Keep Your Luxury Brand Legacy From Fading](https://www.retaildoc.com/blog/luxury-brand-retail-sales-off-how-to-regain-and-keep-how-to-sell-): Updated 2024-08-06 - [Is It The End Of The Road For A Product Knowledge Retail Salesperson?](https://www.retaildoc.com/blog/could-it-be-the-end-of-the-road-for-the-product-knowledge-retail-salesperson): Updated 2023-09-15 - [Motivation Beyond Paying Retail Sales Commission: 3 Ways To Get Employees To Sell](https://www.retaildoc.com/blog/motivation-beyond-paying-retail-sales-commission-3-ways-employees-excited-to-sell-retail-sales-training): Updated 2021-06-23 - [How To Improve Your Store's Conversion Rate Training](https://www.retaildoc.com/blog/using-personality-styles-to-improve-conversion-rates-of-your-retail-sales-training): Updated 2023-08-11 - [How To Effectively Master The Best Retail Sales Skills](https://www.retaildoc.com/blog/how-to-effectively-master-the-best-retail-sales-skills): Updated 2023-01-27 - [How To Use Live Video on Facebook Pages When Marketing Your Business](https://www.retaildoc.com/blog/how-to-use-live-video-on-facebook-pages-to-market-your-business-how-to-attract-customers): Updated 2022-11-08 - 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[Influence Customers With Retail Merchandising for Higher Sales](https://www.retaildoc.com/blog/how-your-merchandising-can-help-influence-customers-and-increase-retail-sales): Updated 2024-08-07 - [10 Easy Ways to get Customer Reviews that Boost Retail Sales](https://www.retaildoc.com/blog/10-ways-how-to-get-marketing-customers-to-write-product-reviews-that-that-boost-retail-sales): Updated 2024-05-13 - [The Causes and Consequences of Bad Customer Service](https://www.retaildoc.com/blog/the-causes-and-consequences-of-bad-customer-service): Updated 2024-04-04 - [How to Learn Relationship Selling and Close More Sales](https://www.retaildoc.com/blog/to-learn-relationship-selling-watch-a-movie-heres-why): Updated 2023-03-16 - [Retail Customer Service: Switching From One Shopper To Another](https://www.retaildoc.com/blog/customer-service-how-to-get-away-from-a-shopper-in-your-store-and-onto-another): Updated 2023-02-06 - [Here’s Proof My Online Retail Sales Training Program Works](https://www.retaildoc.com/blog/proof-online-retail-sales-training-program-employee-works): Updated 2022-07-21 - [Cognitive Computing Transformed Online Retail - What's a Physical Store to do?](https://www.retaildoc.com/blog/cognitive-computing-is-transforming-online-retail-sales-where-does-that-leave-physical-stores): Updated 2023-10-05 - [How To Avoid The 7 Reasons Small Retail Businesses Fail](https://www.retaildoc.com/blog/how-to-avoid-the-7-reasons-small-business-retail-close-fail): Updated 2024-04-12 - [They Say Retail Is Dead ...](https://www.retaildoc.com/blog/retail-sales-is-not-dead-but-stores-are-closing.-how-to-keep-your-store-from-dying): Updated 2023-03-30 - [Why You Want Your Retail Employees Certified](https://www.retaildoc.com/blog/salesrx-online-retail-sales-training-program-certifies-learners-know-it): Updated 2024-08-05 - [What do shoppers value and want from retail stores?](https://www.retaildoc.com/blog/what-do-shoppers-value-and-want-when-they-walk-into-retail-stores-retail-tips): Updated 2023-05-08 - [How To Get Retail Shoppers To Make Unexpected Purchases In Your Store](https://www.retaildoc.com/blog/how-to-get-retail-sales-shopper-behavior-to-make-unexpected-purchases-in-your-store): Updated 2024-03-29 - [Retail Efficiency: Tips for the Creation of Best Practices](https://www.retaildoc.com/blog/12-best-practices-of-retailers-from-ivory-tower-to-front-line-employee-performance-management): Updated 2024-04-19 - [3 Retail Management Tips From Michael Kors Closing Stores](https://www.retaildoc.com/blog/3-retail-management-tips-from-michael-kors-closing-stores): Updated 2022-11-09 - [3 Retail Customer Service Stories To Get You From Cringing To Caring](https://www.retaildoc.com/blog/customer-service-in-your-retail-store-3-stories-to-get-you-from-cringing-to-caring): Updated 2022-08-29 - [Retail Management: How To Get Your Employees To Behave](https://www.retaildoc.com/blog/retail-management-how-to-get-your-employees-to-do-what-you-want): Updated 2024-09-16 - [5 Retail Strategies Retailers Must Commit to Master](https://www.retaildoc.com/blog/retail-strategy-5-things-retailers-must-commit-to-master): Updated 2024-10-03 - [How To Conquer Goal Setting For Your Retail Store](https://www.retaildoc.com/blog/how-to-successfully-conquer-goal-setting-for-the-retail-management-store): Updated 2024-10-02 - [How The Best Retail Salespeople Make The Sale](https://www.retaildoc.com/blog/how-the-best-retail-salespeople-make-the-sale): Updated 2026-07-07 - [How To Deal With The Shop Local But Buy Online Retail Trend](https://www.retaildoc.com/blog/how-to-deal-with-the-shop-local-but-buy-online-retail-trend): Updated 2022-03-26 - [When Retailers Mistake Their Most Important Asset As A Cost](https://www.retaildoc.com/blog/when-retailers-mistake-their-most-important-asset-retail-employees-as-a-cost): Updated 2022-04-18 - [What Is a Marketing Plan and Does Your Independent Retail Store Need One?](https://www.retaildoc.com/blog/what-is-a-marketing-plan-and-does-your-independent-retail-store-need-retail-marketing-strategy): Updated 2022-02-11 - [3 Ways To Keep Your Store From Being Just A Warehouse](https://www.retaildoc.com/blog/how-to-avoid-the-warehousization-of-your-retail-store-store-operations): Updated 2023-07-24 - [12 Essential Retail Manager Skills: What Separates Good Managers from Great Ones](https://www.retaildoc.com/blog/7-skills-every-retail-manager-needs-to-succeed): Updated 2026-07-04 - [How To Get Employee Sales Training To Stick](https://www.retaildoc.com/blog/how-to-get-retail-sales-training-to-stick-like-gum-to-the-sidewalk-on-a-hot-summer-day): Updated 2024-04-17 - [9 Ways How To Re-Energize Your Brand With A New Retail Sales Strategy](https://www.retaildoc.com/blog/9-ways-how-to-re-energize-your-retail-brand): Updated 2022-08-26 - [9 Ways To Compete With Online Stores Stealing Your Sales](https://www.retaildoc.com/blog/9-ways-how-to-compete-with-online-retail-bandits-stealing-your-business): Updated 2023-02-24 - [Are You Ready for Black Friday and Small Business Saturday? Here's How to Prep](https://www.retaildoc.com/blog/how-to-prepare-your-store-for-black-friday-and-strong-holiday-retail-sales): Updated 2024-10-15 - [Memorable In-Store Experiences to Win Back and Retain Customers](https://www.retaildoc.com/blog/ways-to-get-customers-to-remember-you-so-they-return-to-your-store-retail-sales): Updated 2026-08-12 - [How to Upsell in Retail: Get Employees to Do It Effectively](https://www.retaildoc.com/blog/why-its-so-hard-to-get-retail-employees-retail-sales-training-to-upsell-and-how-to-get-them-to-do-it-anyways): Updated 2023-08-23 - [How To Improve Your Retail Sales With Role Play](https://www.retaildoc.com/blog/how-to-improve-your-retail-sales-role-play-selling-skills): Updated 2024-06-19 - [How To Determine If Your Employee Scheduling Is Too Lean](https://www.retaildoc.com/blog/how-to-determine-if-running-your-store-employees-too-lean-is-affecting-retail-sales): Updated 2023-02-08 - [5 Ways To Improve Customer Conversion Rates In Store](https://www.retaildoc.com/blog/the-5-best-ways-to-drive-customer-conversion-rates-in-your-store): Updated 2026-08-12 - [How To Leverage Weather-Based Marketing And Grow Your Retail Holiday Sales](https://www.retaildoc.com/blog/how-to-leverage-the-weather-to-market-your-store-and-grow-your-retail-holiday-sales): Updated 2024-11-07 - [9 Tips To Get Last Minute Shoppers To Spend More In Your Retail Store](https://www.retaildoc.com/blog/holiday-shopping-9-tips-to-get-last-minute-shoppers-to-spend-more-in-your-brick-and-mortar-store): Updated 2024-11-21 - [15 Ways To Sell More and Increase Sales in Retail](https://www.retaildoc.com/blog/10-ways-to-sell-more-increase-sales-in-retail): Updated 2026-07-07 - [The Ritz-Carlton Review: My Personal Customer Service Horror Story](https://www.retaildoc.com/blog/the-ritz-carlton-review-my-personal-customer-service-horror-story): Updated 2024-01-19 - [How To Build A High-Performance Retail Sales Team](https://www.retaildoc.com/blog/how-to-improve-an-underperforming-retail-sales-team): Updated 2024-09-22 - [How To Close A Sale? Address Shoppers Five Roadblocks](https://www.retaildoc.com/blog/how-to-close-a-sale-in-2018-address-shoppers-five-roadblocks): Updated 2024-04-04 - [15 Highly Effective Ways To Develop A Loyal Employee - The Retail Doctor](https://www.retaildoc.com/blog/how-to-create-loyal-retail-employees): Updated 2024-10-03 - [7 Tips To Improve Store Sales Via Web And Social Media](https://www.retaildoc.com/blog/7-tips-to-improve-your-store-sales-via-your-website-and-social-media): Updated 2024-01-30 - [The Off Price Retail Market Isn't The Way To Go, Customer Service Is](https://www.retaildoc.com/blog/off-price-retail-cannot-be-the-way-forward-customer-service-must-be): Updated 2022-04-18 - [What’s The Best Shipping Software For Your Retail Operations?](https://www.retaildoc.com/blog/whats-the-best-shipping-software-for-your-retail-operations): Updated 2026-02-17 - [Retailers Are you Blaming the Customer or Selling the Experience?](https://www.retaildoc.com/blog/dont-blame-the-customer-why-music-stores-and-your-store-are-struggling-retail-sales-training): Updated 2022-10-10 - [How To Bring Your Downtown Retail Shopping Area To Life](https://www.retaildoc.com/blog/how-to-bring-your-dying-downtown-retail-shopping-area-back-to-life): Updated 2023-04-26 - [Is Your Retail Brand Still Relevant?](https://www.retaildoc.com/blog/retail-brands-are-in-trouble-is-yours-next-retail-trends): Updated 2024-01-15 - [5 Best Management Practices For A Customer First Focus](https://www.retaildoc.com/blog/5-retail-management-practices-that-can-bring-a-customer-first-focus-to-your-retail-store): Updated 2024-06-25 - [Why Retailers Must Be The Drivers Of Social Change](https://www.retaildoc.com/blog/starbucks-shows-why-retailers-must-be-the-drivers-of-social-change): Updated 2023-04-17 - [50 MUST Ask Questions To Select A POS System For Retail](https://www.retaildoc.com/blog/must-ask-questions-to-help-you-select-the-best-point-of-sale-pos-retail-sales-software): Updated 2024-05-21 - [Retail Efficiency: Are You Guilty of These 10 Shocking Best Practices Blunders?](https://www.retaildoc.com/blog/2018-retail-assessment-reveals-10-shocking-lacks-in-best-practices): Updated 2024-08-09 - [10 Easily Overlooked Customer Service Tips](https://www.retaildoc.com/blog/10-easily-overlooked-customer-service-tips): Updated 2024-05-29 - [Manager Training Programs - Does Your Retail Business Need An Upgrade?](https://www.retaildoc.com/blog/manager-training-program-pitfalls-why-your-retail-business-needs-an-upgrade-now): Updated 2023-03-16 - [5 Cost-Saving Initiatives Your Retail Operation Must Have](https://www.retaildoc.com/blog/5-cost-saving-initiatives-your-retail-operation-must-have): Updated 2024-06-18 - [Podcast Episode 101: Tony Drockton | The Impact of Knowing Your Customer](https://www.retaildoc.com/podcast/episode-101-tony-drockton-the-impact-of-knowing-your-customer-): Updated 2023-07-04 - [Podcast Episode 103: Brian Travilla | Secrets To Managing Retail Employees](https://www.retaildoc.com/podcast/podcast-episode-103-brian-travilla-secrets-to-managing-employees): Updated 2024-10-10 - [Podcast Episode 102: Deanna Renda | The Tenacity of an Entrepreneur](https://www.retaildoc.com/podcast/episode-103-deanna-renda): Updated 2023-07-04 - [7 Customer Service Techniques To Increase Sales Right Now](https://www.retaildoc.com/blog/7-customer-service-techniques-to-increase-sales-right-now): Updated 2024-10-10 - [5 Employee Training Methods for Slow Times](https://www.retaildoc.com/blog/5-employee-training-methods-for-slow-times): Updated 2024-02-16 - [7 Retail Customer Service Skills Of Successful Employees - The Retail Doc](https://www.retaildoc.com/blog/customer-service-skills-your-employees-need-to-succeed): Updated 2024-10-03 - [Podcast Episode 104: Roberta Bonoff | Everything Is Just A Conversation](https://www.retaildoc.com/podcast/podcast-episode-104-robert-bonoff-everything-is-just-a-conversation): Updated 2023-07-04 - [Podcast Episode 106: Rachel Doyle CEO, Arboretum Garden Centre | The Glass Is Not Half Full; It's Full All The Time](https://www.retaildoc.com/podcast/podcast-episode-106-rachel-doyle-ceo-arboretum-garden-centre-the-glass-is-not-half-full-its-full-all-the-time): Updated 2024-10-08 - [7 Leadership Training Skills To Boost Your Store's Success](https://www.retaildoc.com/blog/7-leadership-training-skills-to-make-your-store-more-successful): Updated 2024-08-21 - [Four Retail Business Ideas That Stand Out From the Competition](https://www.retaildoc.com/blog/4-new-retail-business-ideas-that-stand-out-from-the-competition): Updated 2024-05-29 - [Podcast Episode 107: Ladonna McCaran | Manage From Your Customers' Viewpoint](https://www.retaildoc.com/podcast/podcast-episode-107-ladonna-mccaran-manage-your-business-from-your-customers-viewpoint): Updated 2023-07-04 - [Podcast Episode 105: Patrick & Imelda Bourke, Owners Patrick Bourke Menswear & The Pantry | 90 Years In Retail](https://www.retaildoc.com/podcast/episode-105-patrick-imelda-bourke-owners-patrick-bourke-menswear-the-pantry-): Updated 2023-07-04 - [3 Customer Service Techniques To Skyrocket Your Sales](https://www.retaildoc.com/blog/3-customer-service-techniques-that-can-skyrocket-your-store-sales): Updated 2023-03-17 - [7 Reasons You’re Afraid Of Retail Sales Training And What to Do About It](https://www.retaildoc.com/blog/7-reasons-youre-afraid-of-retail-sales-training-and-what-to-do-about-it): Updated 2024-04-04 - [The Best Way To Create Window Displays That Turn Heads And Drive Foot Traffic Into Your Store](https://www.retaildoc.com/blog/the-best-way-to-create-window-displays-that-turn-heads-and-drive-foot-traffic-into-your-store): Updated 2022-11-08 - [What Top Brick-and-Mortar Retailers Do To Combat Amazon](https://www.retaildoc.com/blog/what-top-brick-and-mortar-retailers-are-doing-to-combat-amazon): Updated 2023-12-07 - [How to Reduce Friction in Selling](https://www.retaildoc.com/blog/are-you-confusing-your-customers-like-ihop-just-did): Updated 2020-07-06 - [Podcast Episode 108: Paul LaPonte, Founder Quality Sewing | Finding A Way To Say Yes](https://www.retaildoc.com/podcast/podcast-episode-108-paul-laponte-founder-quality-sewing-finding-a-way-to-say-yes): Updated 2023-12-07 - [Is Your Aversion To Selling Holding Back Your Store’s Sales?](https://www.retaildoc.com/blog/is-your-aversion-to-selling-holiding-back-your-stores-sales): Updated 2022-06-23 - [Podcast Episode 109: Melanie Tillett | Building A Vast Online Following For Your Store](https://www.retaildoc.com/podcast/podcast-episode-109-melanie-tillett-building-a-vast-online-following-for-your-store): Updated 2023-07-17 - [Survey Reveals Surprising Reasons Customers Don’t Return To Local Retailers](https://www.retaildoc.com/blog/podium-survey-reveals-six-surprising-reasons-customers-dont-return-to-local-retailers): Updated 2024-06-05 - [Podcast Episode 110: Tony Post CEO and Founder Topo Athletic Shoes | Making Room To Listen](https://www.retaildoc.com/podcast/podcast-episode-110-tony-post-ceo-found-topo-athletic-shoes): Updated 2023-07-02 - [Podcast Episode 111: Patricia Fripp | Work Smarter, Not Harder](https://www.retaildoc.com/podcast/podcast-episode-111-patricia-fripp-founder-fripp-associates-work-smarter-not-harder): Updated 2023-07-02 - [5 Ways How To Sell More By Talking Less](https://www.retaildoc.com/blog/5-ways-to-talk-less-and-sell-more): Updated 2026-07-07 - [Podcast Episode 112: Jennifer Grimm, CEO & Founder Lux Beauty | Math Doesn't Lie](https://www.retaildoc.com/podcast/podcast-episode-112-jennifer-grimm-ceo-founder-lux-beauty-math-doesnt-lie): Updated 2023-07-02 - [6 Ways To Deflect Email Scammers Who Have Your Password](https://www.retaildoc.com/blog/how-to-protect-yourself-from-email-ransom-scammers-who-have-your-real-password): Updated 2022-10-25 - [Overcome These 5 Shopper Objections And Get The Sale](https://www.retaildoc.com/blog/how-to-overcome-these-five-shopper-objections-and-get-the-sale): Updated 2024-05-06 - [Podcast Episode 113: Todd Gill, Regional Director | You Can't Overcommunicate](https://www.retaildoc.com/podcast/podcast-episode-113-todd-gill-you-cant-over-communicate): Updated 2023-07-02 - [How to Boost Foot Traffic In A Retail Store: 7 Proven, Timely Tips](https://www.retaildoc.com/blog/7-best-ways-to-boost-foot-traffic-to-your-retail-store): Updated 2024-05-29 - [Podcast Episode 114: Whitney Morgan | Being A Socially Responsible Retailer](https://www.retaildoc.com/podcast/podcast-episode-114-whitney-morgan-being-socially-responsible-retailer): Updated 2023-07-02 - [5 Ways How To Re-Engage Customers With Email](https://www.retaildoc.com/blog/5-ways-how-to-re-engage-your-retail-customers-for-better-retention): Updated 2024-10-11 - [Podcast Episode 115: Paula Rosenblum | Cracks In Amazon's Grip](https://www.retaildoc.com/podcast/podcast-episode-115-paula-rosenblum-cracks-in-amazon-grip): Updated 2023-07-02 - [Are You Missing These 4 Key Retail Sales Training Tips?](https://www.retaildoc.com/blog/are-you-missing-these-4-key-retail-sales-training-tips): Updated 2022-03-25 - [Making Physical Stores Irresistible in the Digital Age](https://www.retaildoc.com/blog/how-to-make-brick-and-mortar-stores-better-than-the-internet): Updated 2024-06-25 - [Podcast Episode 116: Bob Phibbs | When The Mind Leaves So Should You](https://www.retaildoc.com/podcast/podcast-episode-116-bob-phibbs-when-the-mind-leaves-so-should-yo): Updated 2023-07-02 - [Podcast Episode 117: Becky Tyre, Founder Retail Details | A Love For Independent Retail](https://www.retaildoc.com/podcast/podcast-episode-117-becky-tyre-founder-retail-details-a-love-for-independent-retail): Updated 2023-07-02 - [Preparing for the Holidays: 11 Things to do at your Retail Store](https://www.retaildoc.com/blog/things-you-should-do-to-get-your-store-ready-for-the-holidays): Updated 2024-08-23 - [To Compete With Amazon Try Adding On Instead of Discounts](https://www.retaildoc.com/blog/to-compete-with-amazon-try-this-in-your-store-instead-of-coupons-or-discounts): Updated 2026-07-02 - [How To Overcome Fear of Failure In Your Business](https://www.retaildoc.com/blog/how-to-overcome-fear-of-failure-in-your-business): Updated 2024-07-18 - [Podcast Episode 118: Colby Williams, Parengo Coffee| Small Town Retail Rewards](https://www.retaildoc.com/podcast/podcast-episode-117colby-williams-parengo-coffee-small-town-retail-rewards): Updated 2023-07-02 - [How To Handle Bad Customer Behavior, Bratty Kids In Tow?](https://www.retaildoc.com/blog/how-should-you-handle-shoppers-with-bratty-kids-in-tow): Updated 2023-09-20 - [Podcast Episode 119: Dean Shulman, SVP Brother | Creating A Passionate Network Of Dealers](https://www.retaildoc.com/podcast/podcast-episode-podcast-episode-119-dean-shulman-brother-creating-a-passionate-network-of-deale): Updated 2023-07-02 - [Podcast Episode 120: Jamie Bettencourt, SVP Mood Media | Using The Senses To Bring Stores To Life](https://www.retaildoc.com/podcast/podcast-episode-120-jamie-bettencourt-mood): Updated 2023-07-02 - [A 30-Minute Pre-Check to Prepare your Store for the Holidays](https://www.retaildoc.com/blog/a-30-minute-pre-check-for-your-store-prior-to-the-retail-holiday-season): Updated 2024-11-21 - [Podcast Episode 121: Georganne Bender & Rich Kizer | Retail Is A Comparison Game](https://www.retaildoc.com/podcast/podcast-episode-121-kizer-and-bender-retail-is-a-comparison-game): Updated 2023-07-02 - [9 Best Practices To Encourage Inspired Purchases](https://www.retaildoc.com/blog/best-practices-to-get-shoppers-to-buy-during-the-holidays): Updated 2024-11-08 - [It's Not Boredom, Your Associates Have Retail Hypnosis](https://www.retaildoc.com/blog/its-not-boredom-associates-have-retail-hypnosis-here-is-how-to-fix): Updated 2024-10-10 - [LinkedIn’s Top Voices Retail 2018 | Here’s What Drives Me](https://www.retaildoc.com/blog/linkedin-top-voices-list-for-retail-2018-heres-what-drives-me): Updated 2022-02-10 - [Podcast Episode 123: Hilary Blair, CEO Articulate Real and Clear | The Shifts In Conversation](https://www.retaildoc.com/podcast/podcast-episode-123-hilary-blair-ceo-articulate-real-and-clear-the-shifts-in-retail-conversation): Updated 2022-03-21 - [Are Employees Building up Online Stores and Sabotaging Profit Margins?](https://www.retaildoc.com/blog/are-your-employees-building-up-your-online-sales-while-sabotaging-your-margins): Updated 2024-05-29 - [10 Tips for Holiday Merchandising in December](https://www.retaildoc.com/blog/10-ways-to-arrange-your-store-when-it-is-crowded-with-merchandise-in-december): Updated 2024-09-06 - [How To Be Here Next Year: 5 Steps Retailers Need To Embrace To Compete With Online](https://www.retaildoc.com/blog/how-to-be-here-next-year-5-steps-retailers-need-to-embrace-to-compete-with-online): Updated 2024-12-23 - [Neiman Marcus Visit Illustrates Why Brick And Mortar Stores Are Losing Money](https://www.retaildoc.com/blog/neiman-marcus-visit-illustrates-why-brick-and-mortar-stores-are-losing-money): Updated 2024-10-03 - [Oracle NetSuite + Retail Doc Survey Reveals Customer Service Disconnect](https://www.retaildoc.com/blog/oracle-netsuite-survey-reveals-customer-service-disconnect-between-retailers-and-shoppers): Updated 2024-05-03 - [Retailers And CPG Manufacturers Take The Lead In Social Activism And Gain Sales As A Result](https://www.retaildoc.com/blog/retailers-and-cpg-take-the-lead-in-social-activism-and-gain-sales-as-a-result): Updated 2022-08-25 - [Ted Baker Delivers The Best Shopping Experience Around](https://www.retaildoc.com/blog/ted-baker-best-shopping-experience-around): Updated 2022-03-26 - [3 Ways Brick and Mortar Stores Are Fighting Back Against Amazon](https://www.retaildoc.com/blog/3-ways-brick-and-mortar-stores-are-fighting-back-against-amazon): Updated 2023-06-26 - [Podcast Episode 201: NRF 2019 | 3 Takeaways from Retail's Big Show](https://www.retaildoc.com/podcast/podcast-episode-201-nrf-2019-3-takeaways-from-retails-big-show): Updated 2023-08-24 - [Here’s The Bold Vision Of How I Would Fix J.C. Penney](https://www.retaildoc.com/blog/heres-the-bold-vision-of-how-i-would-fix-j.c.-penney): Updated 2020-02-27 - [How To Save A Sale By Dealing With Stump The Chump](https://www.retaildoc.com/blog/how-to-save-a-sale-by-dealing-with-stump-the-chump): Updated 2022-02-10 - [Podcast Episode 203: Nick Molnar, CEO Afterpay | The Right Work Environment Creates Entrepreneurial Spirit](https://www.retaildoc.com/podcast/podcast-episode-203-nick-molnar-ceo-afterpay-the-right-work-environment-creates-entrepreneurial-spirit): Updated 2023-07-02 - [Podcast Episode 202: Kevin Harwood, VP Technology Outdoor Voices | Don't Be Scared Of A Crisis](https://www.retaildoc.com/podcast/podcast-episode-201-nrf-2019-3-takeaways-from-retails-big-show-0-0): Updated 2024-10-10 - [Podcast Episode 204 Matt Rhodus, Director & Industry Principal NetSuite | What Are You Arming The Associate With?](https://www.retaildoc.com/podcast/episode-204-matt-rhodus-director-industry-principal-netsuite-): Updated 2023-07-02 - [Episode 205: Jane Lu, CEO Showpo Problem Solving in Business](https://www.retaildoc.com/podcast/episode-205-jane-lu-ceo-showpo-being-a-good-business-person-means-being-a-good-problem-solver): Updated 2024-02-01 - [Episode 206: Ralph Simons, CEO Tane | Clients Buy With Their Eyes, Then Their Wallets](https://www.retaildoc.com/podcast/episode-206-ralph-simons-ceo-tane-clients-buy-with-their-eyes-then-their-wallets): Updated 2024-02-01 - [Sensory Branding Is The Retail Future: Mastercard Introduces Sonic Identity](https://www.retaildoc.com/blog/future-of-retail-branding-mastercard-introduces-sound-identity): Updated 2024-10-10 - [How To Avoid Going Out-Of-Business? Begin By Visiting Your Competition](https://www.retaildoc.com/blog/how-to-avoid-going-bankrupt-like-payless-it-begins-with-visiting-your-competitor): Updated 2023-05-09 - [Episode 207: Jonathan Treiber, CEO and Co-Founder RevTrax | Getting People Into Stores](https://www.retaildoc.com/podcast/episode-207-jonathan-treiber-ceo-co-founder-revtrax-getting-people-into-stores): Updated 2023-07-02 - [Knowing Your Customer: How to Improve Retail Customer Service](https://www.retaildoc.com/blog/how-well-do-you-know-your-retail-customer): Updated 2024-05-21 - [Episode 208: Greg Petro, CEO First Insight | Going To Market Smarter](https://www.retaildoc.com/podcast/208-greg-petro-ceo-first-insight-going-to-market-smarter): Updated 2023-07-02 - [The Future of Retail: 9 Experts Share Insights](https://www.retaildoc.com/blog/the-future-of-retail-9-experts-share-insights-at-shoptalk-2019): Updated 2023-04-24 - [Episode 209: Joey Pointer, CEO Fleet Feet | Getting Everybody Onboard](https://www.retaildoc.com/podcast/episode-209-joey-pointer-ceo-fleet-feet-getting-everybody-onboar): Updated 2023-07-02 - [A 5-Point Road Map How To Compete With Amazon](https://www.retaildoc.com/blog/road-map-to-compete-with-amazon): Updated 2024-05-22 - [Episode 210: Apu Gupta, CEO Curalate | Social Commerce Mistakes and Opportunities](https://www.retaildoc.com/podcast/episode-210-apu-gupta-ceo-curalate-social-commerce-mistakes-and-opportunitie): Updated 2023-07-02 - [Podcast 211: Jon and Gila Kurtz, Founders Dog Is Good | Building A Brand From An Idea To Product](https://www.retaildoc.com/podcast/episode-211-jon-and-gila-kurtz-founders-dog-is-good-building-a-brand-from-an-idea-to-product): Updated 2023-08-24 - [How To Remove Half-Assed Responses To Requests For Customer Service](https://www.retaildoc.com/blog/how-to-remove-half-assed-responses-to-requests-for-customer-service): Updated 2022-02-10 - [Examples of Retail Store Design At Hudson Yards](https://www.retaildoc.com/blog/shopping-with-bob-for-whats-new-in-retail): Updated 2023-05-31 - [Podcast 212: Roy Erez, CEO Loop Commerce | Uncoupling Gifting From Shipping](https://www.retaildoc.com/podcast/212-roy-erez-ceo-loop-commerce-uncoupling-gifting-from-delivery): Updated 2023-07-02 - [Podcast 214: Chris Bossola, CEO Need Supply | The New Luxury Millennial Customer](https://www.retaildoc.com/podcast/podcast-214-chris-bossola-ceo-need-supply-followers-are-looking-for-community): Updated 2023-07-02 - [The Ten Commandments Of A Successful Retail Store](https://www.retaildoc.com/blog/the-ten-commandments-of-a-successful-retail-store): Updated 2024-04-09 - [Battling Disruption In Retail Begins With Operational Excellence](https://www.retaildoc.com/blog/battling-disruption-in-retail-begins-with-operational-excellence): Updated 2020-02-27 - [Podcast 213: Tammi Ketterman, Ketterman's Jewelers | Customer Triggers Spark Sales](https://www.retaildoc.com/podcast/podcast-213-tammi-ketterman-kettermans-jewelers-customer-triggers-spark-sales): Updated 2023-07-02 - [At Eklund’s, a Business Makeover Story of Astonishing Retail Transformation](https://www.retaildoc.com/blog/at-eklunds-a-business-makeover-story-of-astonishing-retail-transformation): Updated 2023-05-24 - [Podcast 215: Nitin Mantani, CEO PredictSpring | It's About Transparency And Convenience](https://www.retaildoc.com/podcast/podcast-215-nitin-mantani-ceo-predictspring-its-about-transparency-and-convenience): Updated 2023-07-02 - [Three Must-Try Ideas For Selling To The Male Shopper](https://www.retaildoc.com/blog/things-you-must-do-to-get-more-sales-from-men): Updated 2023-06-26 - [Podcast 216: Mark Kilens, VP of Content and Community at Drift | The Conversations You Have With Customers](https://www.retaildoc.com/podcast/podcast-216-mark-kilens-vp-of-content-and-community-at-drift-the-conversations-you-have-with-customers): Updated 2023-07-02 - [Podcast 217: Mark Fletcher Owner NewsXpress AU | Finding Out How Sarcasm Can Sell](https://www.retaildoc.com/podcast/217-mark-fletcher-owner-newsxpress-au-finding-out-how-sarcasm-can-sell): Updated 2023-07-02 - [5 Retail Trends Transforming Shopping That Didn’t Exist 25 Years Ago](https://www.retaildoc.com/blog/5-trends-that-are-transforming-retail-that-didnt-exist-25-years-ago): Updated 2023-09-19 - [Retail Podcast 221: Martin Lindstrom | Legacy Brands Are Toast](https://www.retaildoc.com/podcast/retail-podcast-221-martin-lindstrom-legacy-brands-are-toast): Updated 2023-07-02 - [Retail Podcast 219: Al Gerrie, CEO Zig Zag | Retail's Dirty Secret: Returns](https://www.retaildoc.com/podcast/retail-podcast-219-al-gerrie-ceo-zig-zag-retails-dirty-secret-returns): Updated 2023-07-02 - [3 Wildly Successful Examples Of Experiential Retail Design](https://www.retaildoc.com/blog/3-experiential-retailers-doing-it-right-starbucks-roastery-suit-supply-rh-gallery): Updated 2022-03-25 - [Retail Podcast 220: Luke Kingsnorth, CEO Charles Tyrwhitt | Building a global brand](https://www.retaildoc.com/podcast/retail-podcast-220-luke-kingsnorth-ceo-charles-tyrwitt-building-a-global-brand): Updated 2023-07-02 - [8 Reasons Why Customers Don’t Buy From You](https://www.retaildoc.com/blog/8-reasons-people-dont-buy-from-you): Updated 2023-02-14 - [Retailers: Gen Z Values Brick and Mortar Stores More Than You Think](https://www.retaildoc.com/blog/retailers-theres-hope-gen-z-values-your-brick-and-mortar-stores-more-than-their-parents-or-grandparents): Updated 2022-03-01 - [7 Danger Signs Your Retail Business Is Failing - The Retail Doc](https://www.retaildoc.com/blog/7-danger-signs-your-retail-business-is-failing): Updated 2024-10-10 - [5 Ways How To Develop Top Managers In Your Store](https://www.retaildoc.com/blog/5-ways-to-develop-top-managers-in-your-store): Updated 2024-02-02 - [The Growing Backlash Against Brands Undercutting Their Retail Partners By Going D2C](https://www.retaildoc.com/blog/the-growing-backlash-against-brands-undercutting-their-retail-partners-by-going-d2c): Updated 2022-02-10 - [What You As A Retailer Should Do To Deal With Tariffs](https://www.retaildoc.com/blog/what-you-as-a-retailer-should-do-to-deal-with-tariffs): Updated 2022-02-10 - [Why Is My Store's Conversion Rate Low? Five Employee Behaviors to Blame](https://www.retaildoc.com/blog/5-employee-behaviors-stunting-your-ability-to-increase-conversion-rates-in-your-retail-store): Updated 2026-08-14 - [9 Powerful Tips To Grow Retail Sales With Role Play, Even If You Hate It](https://www.retaildoc.com/blog/9-tips-to-grow-your-retail-sales-with-role-play-even-if-you-hate-it): Updated 2022-02-23 - [Retail Podcast 301: Neil Saunders on Three Challenges Every Retailer Faces](https://www.retaildoc.com/podcast/neil-saunders-on-the-3-challenges-every-retailer-faces): Updated 2024-10-10 - [Retail Podcast 302: Jordan and Glenn Edwards On Being Entrepreneurial In Retail](https://www.retaildoc.com/podcast/retail-podcast-302-jordan-glenn-edwards-on-being-entrepreneurial-in-retai): Updated 2023-07-02 - [Retail Podcast 304: Dax Dasilva On Creating Change Through Diverse Minds](https://www.retaildoc.com/podcast/retail-podcast-304dax-dasilva-on-creating-change-through-diverse-minds): Updated 2023-07-02 - [Retail Podcast 303: Bill Jackson on How Specialty Retail Brands Thrive](https://www.retaildoc.com/podcast/retail-podcast-bill-jackson-on-3-takeaways-for-your-specialty-retail-brand): Updated 2023-07-02 - [Retail Podcast 305: Heidi Owen West on Understanding Your Store's Purpose](https://www.retaildoc.com/podcast/retail-podcast-heidi-owen-west-on-understanding-your-stores-purpose): Updated 2023-07-02 - [Retail Podcast 310: Tom Shay on How Independent Retailers Can Compete with Big Box Stores](https://www.retaildoc.com/podcast/310tom-shay-on-how-independent-retailers-can-compete-with-big-box-stores): Updated 2023-07-02 - [Retail Podcast 306: Andy Heck on Selling Diverse Product Lines In Retail](https://www.retaildoc.com/podcast/andy-heck-on-the-key-to-selling-diverse-product-lines-in-retail): Updated 2023-07-02 - [Retail Podcast 307: Greg Goodwin on Responding Effectively To Change](https://www.retaildoc.com/podcast/greg-goodwin-on-how-to-ensure-your-retail-brand-responds-to): Updated 2023-07-02 - [Retail Podcast 309: Ashley Merrill on the Right Way to Capitalize on Consumer Trends](https://www.retaildoc.com/podcast/309ashley-merrill-on-the-right-way-to-capitalize-on-consumer-trend): Updated 2023-07-02 - [What It Takes to Be an Awesome Assistant Store Manager](https://www.retaildoc.com/blog/what-it-takes-to-be-an-awesome-assistant-store-manager): Updated 2026-07-04 - [How Online Retail Sales Training Works With Multiple Stores](https://www.retaildoc.com/blog/how-retail-sales-training-can-be-available-to-remote-employees): Updated 2024-02-14 - [Retail Podcast 308: Bob Phibbs on what a retailer really needs to do to compete with online retailers](https://www.retaildoc.com/podcast/308bob-phibbs-on-what-retailer-really-needs-to-do-to-compete-with-online-retailers): Updated 2023-07-02 - [14 Small Business Saturday Marketing Ideas For Retailers](https://www.retaildoc.com/blog/small-business-saturday-marketing-ideas-for-retailers): Updated 2024-11-04 - [Retail Podcast 312: Melissa Agnes on Managing Retail Crisis in a Digital Age](https://www.retaildoc.com/podcast/312melissa-agnes-on-managing-retail-crisis-in-a-digital-age): Updated 2023-07-02 - [Retail Podcast 311: Rick West on Eliminating Shopper Recall](https://www.retaildoc.com/podcast/311rick-west-on-eliminating-recall): Updated 2023-07-02 - [Retail Podcast 313: Dr. Emmanuel Probst on How to Succeed in a Saturated Market](https://www.retaildoc.com/podcast/313emmanuel-probst-on-how-to-succeed-in-a-saturated-market): Updated 2023-07-02 - [Retail Podcast 316: Paco Underhill on the Science of Age When it Comes to Retail](https://www.retaildoc.com/podcast/316-paco-underhill-on-the-science-of-age-when-it-comes-to-retail): Updated 2023-07-02 - [Retail Podcast 314: Alex Shuford on Managing Expectations in Customer Service](https://www.retaildoc.com/podcast/314alex-shuford-on-how-to-manage-expectations-when-it-comes-to-customer-service): Updated 2023-07-02 - [Retail Podcast 315: Joe and John Gaither on Differentiating Your Product](https://www.retaildoc.com/podcast/315-joe-and-john-gaither-on-differentiating-your-product): Updated 2023-07-02 - [Managing Sales Behaviors to Improve Sales Performance](https://www.retaildoc.com/blog/managing-sales-behaviors-to-improve-sales-performance): Updated 2024-05-06 - [How To Gain A Positive Customer Perception Of Your Brand](https://www.retaildoc.com/blog/how-to-gain-a-positive-customer-perception-of-your-brand): Updated 2024-01-15 - [9 New Visual Merchandising Trends For Your Store](https://www.retaildoc.com/blog/new-visual-merchandising-trends-for-your-store): Updated 2022-07-25 - [Top 10 Technology Innovations For Retailers Of All Sizes As Seen At NRF2020](https://www.retaildoc.com/blog/top-10-technology-innovations-for-retailers-of-all-sizes): Updated 2024-03-24 - [Selling In A Retail Store: How to Disarm Customers in 10 Seconds](https://www.retaildoc.com/blog/selling-in-a-retail-store-how-to-disarm-customers-in-10-seconds): Updated 2023-03-29 - [Retail Trends: 10 New York City Retailers You Must Visit](https://www.retaildoc.com/blog/retail-trends-10-retailers-you-must-see-when-visiting-new-york): Updated 2023-06-26 - [Retail Podcast 401: Michael Zakkour on New Models for Retail](https://www.retaildoc.com/podcast/401-michael-zakkour-on-new-models-for-consumption-and-retail): Updated 2023-07-02 - [Retail Podcast 402: Carol Leaman with Axonify Playing Games Leads to Better Employee Learning](https://www.retaildoc.com/podcast/402-carol-leaman-on-how-playing-games-leads-to-better-employee-learning): Updated 2023-07-02 - [Retail Podcast 403: Lauren McGuire on How We Experience Sound in Retail](https://www.retaildoc.com/podcast/403-lauren-mcguire-on-how-we-experience-sound-in-retail): Updated 2023-07-02 - [Retail Podcast 405: Dan Hodges on the Design of Experience Retail](https://www.retaildoc.com/podcast/404-dan-hodges-on-the-design-of-experience-retail): Updated 2023-07-02 - [Retail Podcast 406: Jacyn Heavens on Regional Differences in Retail](https://www.retaildoc.com/podcast/406-jacyn-heavens-on-the-regional-differences-in-retail): Updated 2023-07-02 - [Retail Podcast 407: Shlomo Chopp Bridging the e-Commerce to Retail Storefront Gap](https://www.retaildoc.com/podcast/407-shlomo-chopp-on-bridging-the-e-commerce-to-retail-storefront-gap): Updated 2023-07-02 - [It’s Time To Embrace The Virtual Retail Salesperson](https://www.retaildoc.com/blog/its-time-to-embrace-the-virtual-retail-salesperson): Updated 2023-09-21 - [Retail Podcast 408: Neil Abramson on All Things Resale](https://www.retaildoc.com/podcast/408-neil-abramson-on-all-things-resale): Updated 2023-07-02 - [Retail Podcast 409: Richard Shapiro on Creating Human Connection](https://www.retaildoc.com/podcast/409-richard-shapiro-on-creating-human-connection): Updated 2023-07-02 - [Retail Podcast 410: Derek O'Carroll Creating a Retail Culture](https://www.retaildoc.com/podcast/410-derek-ocarroll-creating-a-retail-culture): Updated 2023-07-02 - [Retail Is Not Dead – Sharing True Stories of Hope For Retail Stores](https://www.retaildoc.com/blog/retail-isnt-dead-hope-for-retail): Updated 2024-01-15 - [Retail Podcast 413: Ben Rodier on Relationship Building with Clienteling](https://www.retaildoc.com/podcast/413-ben-rodier-on-relationship-building-with-clienteling): Updated 2023-07-02 - [Retail Podcast 411: Nikki Baird on Reopening Safely and Sanely](https://www.retaildoc.com/podcast/411-nikki-baird-on-reopening-safely-and-sanely): Updated 2023-07-02 - [Reopening Retail Stores - Tell Shoppers What’s Changed Before Arrival](https://www.retaildoc.com/blog/reopening-retail-stores-tell-shoppers-whats-changed-before-they-arrive): Updated 2021-08-10 - [Retail Podcast 412: Paco Underhill Reinventing the Retail Experience](https://www.retaildoc.com/podcast/412-paco-underhill-reinventing-the-retail-experience): Updated 2023-07-02 - [Retail Podcast 414: Ionut Vlad on Increased Brand Visibility Through Movement](https://www.retaildoc.com/podcast/414-ionut-vlad-on-increasing-brand-visibility-through-movement): Updated 2023-07-02 - [How to captivate jaded shoppers as they venture out to shop](https://www.retaildoc.com/blog/how-to-captivate-jaded-shoppers-as-they-venture-out-to-shop): Updated 2023-05-24 - [Retail Podcast 415: Paraic Mulgrew on Innovation in Specialty Games Retailing](https://www.retaildoc.com/podcast/415-paraic-mulgrew-on-innovation-in-specialty-games-retailing): Updated 2023-08-24 - [Retail Podcast 416: DeAnna McIntosh on Brand Diversity Strategies](https://www.retaildoc.com/podcast/416-deanna-mcintosh-on-brand-diversity-strategies): Updated 2023-11-10 - [Retail in 2025: Innovation Isn’t the Problem. Execution Is](https://www.retaildoc.com/blog/reasons-retailers-struggle-to-sell-and-how-to-rise-triumphant): Updated 2025-07-17 - [30 Tips On How To Deal With Anxiety About Your Store’s Future](https://www.retaildoc.com/blog/30-tips-on-how-to-deal-with-anxiety-about-your-stores-future): Updated 2023-05-02 - [The Impact of Retail Store Appearance](https://www.retaildoc.com/blog/the-impact-of-store-appearance-during-covid-19): Updated 2023-07-19 - [Best Suggestive Selling Techniques To Increase Retail Sales](https://www.retaildoc.com/blog/best-suggestive-selling-techniques-to-increase-retail-sales): Updated 2026-07-07 - [5 Things You Can Do To Not Hate Role Play For Sales Training in Retail](https://www.retaildoc.com/blog/role-play-for-sales-training-in-retail-stores): Updated 2024-04-04 - [5 Tips For Battling COVID-19 Through Store Cleaning](https://www.retaildoc.com/blog/5-tips-for-battling-covid-19-through-store-cleaning): Updated 2023-08-03 - [Neiman Marcus Is Shuttering Its Hudson Yards Store - 3 Leadership Lessons Retailers Can Learn From Their Failure](https://www.retaildoc.com/blog/neiman-marcus-is-shuttering-its-hudson-yard-store-what-you-can-learn-from-their-failure): Updated 2022-02-11 - [3 Lessons in Leadership During COVID-19 From Ralph Lauren's CEO](https://www.retaildoc.com/blog/3-leadership-lessons-for-any-retailer-during-covid-19-from-ralph-laurens-ceo): Updated 2022-03-25 - [Don't Be Guilty Of Selling With Dollar Signs In Your Eyes](https://www.retaildoc.com/blog/successful-selling-means-avoiding-this-bonehead-mistake): Updated 2023-03-29 - [Levi’s vs Gap: Two Titans' Retail Branding During COVID-19](https://www.retaildoc.com/blog/levis-versus-gap-a-tale-of-two-retail-titans-leading-or-running-away-during-covid-19): Updated 2024-09-19 - [Is Amazon Killing In-Person Grocery Shopping to Make Us Buy Online?](https://www.retaildoc.com/blog/is-amazon-killing-in-person-grocery-shopping-to-make-us-buy-online): Updated 2022-03-26 - [Employee Training Is Broken - You Can Blame Google or You Can Fix It](https://www.retaildoc.com/blog/dealing-with-the-devastating-impact-google-has-had-on-employee-training): Updated 2022-02-11 - [Martin Lindstrom: Branding, Tribes and the Dissolution of Empathy](https://www.retaildoc.com/blog/martin-lindstrom-branding-empathy-and-tribes): Updated 2022-02-11 - [James Rhee: Stories of Kindness, Math, Mindset and Trust](https://www.retaildoc.com/blog/james-rhee-former-ceo-ashley-stewart-shares-success-tips): Updated 2024-03-24 - [Shaking Off the Retail Apocalypse With Hope and Real Data](https://www.retaildoc.com/blog/shaking-off-the-retail-apocalypse-with-hope-and-real-data): Updated 2023-06-26 - [What 10 Creative Retailers Are Doing Now to Attract Customers Back to Stores](https://www.retaildoc.com/blog/what-10-creative-retailers-are-doing-now-to-attract-customers-back-to-their-stores): Updated 2024-03-05 - [9 Fresh Ideas In Retail Merchandising](https://www.retaildoc.com/blog/9-fresh-ideas-for-visual-merchandising): Updated 2023-08-23 - [How the Resilience of Retailers Shines Through](https://www.retaildoc.com/blog/the-covid-anniversary-resilience-of-retailers): Updated 2023-01-25 - [Patric Richardson the Laundry Guy Shares Retailing Success Story](https://www.retaildoc.com/blog/patric-richardson-shares-retail-tips): Updated 2024-02-25 - [Malls and Shoppers Are Back In Droves](https://www.retaildoc.com/blog/malls-and-shoppers-are-back-in-droves): Updated 2022-03-25 - [Retail Store Operations: A Guide to Running Multiple Locations](https://www.retaildoc.com/blog/retail-operations): Updated 2024-01-29 - [What Is World Class? Customer Service Case Study at Nordstrom NYC](https://www.retaildoc.com/blog/what-does-world-class-customer-service-look-like-nordstrom-nyc): Updated 2023-04-24 - [Retail Podcast 501: Mike Sheldrake Stories of Independent Success](https://www.retaildoc.com/podcast/retail-podcast-501-mike-sheldrake-stories-of-independent-success): Updated 2023-07-02 - [Retail Podcast 506: Patricia Fripp How to Win More Customers](https://www.retaildoc.com/podcast/retail-podcast-506-patricia-fripp-how-to-win-more-customers): Updated 2023-07-02 - [Retail Podcast 507: Patric The Laundry Guy is Cleaning Up Retail](https://www.retaildoc.com/podcast/retail-podcast-507-patric-the-laundry-guy-is-cleaning-up-retail): Updated 2023-07-02 - [Retail Podcast 504: Martin Lindstrom Branding, Tribes, and More](https://www.retaildoc.com/podcast/retail-podcast-504-martin-lindstrom-branding-tribes-and-more): Updated 2023-07-02 - [Retail Podcast 508: Jill Renslow How The Mall of America is Coming Back](https://www.retaildoc.com/podcast/retail-podcast-508jill-renslow-how-the-mall-of-america-is-coming-back): Updated 2023-07-02 - [Retail Podcast 502: Verizon and A Call For Kindness](https://www.retaildoc.com/podcast/retail-podcast-502-verizon-and-a-call-for-kindness): Updated 2023-07-02 - [Retail Podcast 503: Peter Cohan How Retailers Are Winning Back Customers](https://www.retaildoc.com/podcast/retail-podcast-503-peter-cohan-how-retailers-are-winning-back-customers): Updated 2023-07-02 - [Retail Podcast 505: James Rhee: Stories of Kindness, Math, Mindset Shift and Trust](https://www.retaildoc.com/podcast/retail-podcast-505-james-rhee-stories-of-kindness-math-mindset-shift-and-trust): Updated 2023-07-02 - [100 Totally Wacky & Weird Questions People Ask Retailers](https://www.retaildoc.com/blog/100-totally-wacky-weird-questions-people-ask-retailers-that-catch-them-off-guard-and-probably-make-you-giggle-too): Updated 2024-10-02 - [Why Your Selling And Training Methods Don’t Work…And The Simple Fix](https://www.retaildoc.com/blog/why-your-selling-and-training-methods-dont-work-and-the-simple-fix): Updated 2024-01-19 - [Retail Podcast 601: Ethan Chernofsky Don't Squander Your Uniqueness](https://www.retaildoc.com/podcast/retail-podcast-601-ethan-chernofsky-dont-squander-your-uniqueness): Updated 2023-08-24 - [Retail Podcast 603: Tom Sullivan Be The Company Where You Want To Work](https://www.retaildoc.com/podcast/retail-podcast-603-tom-sullivan-be-the-company-where-you-want-to-work): Updated 2023-08-24 - [Retail Podcast 602: Nick Ernst We Save The Holidays For Our Customers](https://www.retaildoc.com/podcast/retail-podcast-602-nick-ernst-we-save-the-holidays-for-our-customers): Updated 2023-08-24 - [How to go Beyond the Buzzwords of Sustainable Retail to Making a Difference](https://www.retaildoc.com/blog/how-to-go-beyond-the-buzzwords-of-sustainable-retail-to-making-a-difference): Updated 2024-01-24 - [Retail Podcast 604: Melissa Gonzalez The Pop-up Opportunities in Retail](https://www.retaildoc.com/podcast/retail-podcast-604-melissa-gonzalez-the-fabulous-opportunities-in-pop-up-retail): Updated 2023-08-24 - [The Jobs Problem In Retail Isn’t What You Think](https://www.retaildoc.com/blog/the-jobs-problem-in-retail-isnt-what-you-think): Updated 2023-02-27 - [SalesRX Customer Success Story: Steve Pulone of O'Malia's Living](https://www.retaildoc.com/blog/salesrx-customer-success-story-steve-pulone-from-omalias-living): Updated 2022-04-25 - [SalesRX Customer Success Story: Amy Senter of Jake’s on Main](https://www.retaildoc.com/blog/salesrx-customer-success-story-amy-senter-from-jakes-on-main): Updated 2022-04-22 - [SalesRX Customer Success Story: Jill Reicks of Inspired to Sew](https://www.retaildoc.com/blog/salesrx-customer-success-story-jill-reicks-from-inspired-to-sew): Updated 2022-04-22 - [SalesRX Customer Success Story: Richard Tubman of Circle Furniture](https://www.retaildoc.com/blog/salesrx-customer-success-story-richard-tubman-from-circle-furniture): Updated 2023-11-14 - [Retail Podcast 605: Ron Thurston Changing The Way We Talk About Retail](https://www.retaildoc.com/podcast/retail-podcast-605-ron-thurston-changing-the-way-we-talk-about-retail): Updated 2023-08-24 - [How To Prepare For Small Business Saturday Nov 27](https://www.retaildoc.com/blog/how-to-prepare-for-small-business-saturday-nov-27-2021): Updated 2022-02-11 - [SalesRX Customer Success Story: Lora Sigesmund of PerLora](https://www.retaildoc.com/blog/salesrx-customer-success-story-lora-sigesmund-from-perlora): Updated 2022-04-22 - [SalesRX Customer Success Story: Sondra Kirtley from Scrapper’s Edge](https://www.retaildoc.com/blog/salesrx-customer-success-story-sondra-kirtley-from-scrappers-edge): Updated 2023-11-14 - [SalesRX Customer Success Story: Eli Gurock of Magic Beans](https://www.retaildoc.com/blog/salesrx-customer-success-story-eli-gurock-from-magic-beans): Updated 2022-04-22 - [SalesRX Customer Success Story: Rebecca Wierda of Leigh's](https://www.retaildoc.com/blog/salesrx-customer-success-story-rebecca-wierda-from-leighs): Updated 2022-04-22 - [Retail Podcast 606: Robert Christie Providing Opportunity In Retail](https://www.retaildoc.com/podcast/retail-podcast-606-robert-christie-providing-opportunity-in-retail): Updated 2023-08-24 - [Retail Podcast 607: Brent Hollowell The Mental Shift to Sales Tech](https://www.retaildoc.com/podcast/retail-podcast-607-brent-hollowell-the-mental-shift-to-growing-sales-with-technology): Updated 2023-08-24 - [Retail Podcast 608: Greg Buzek The Retail Orphan Initiative](https://www.retaildoc.com/podcast/retail-podcast-608-greg-buzek-the-retail-orphan-initiative): Updated 2023-08-24 - [Retail Podcast 609: Phil Thorne What People Do In Stores Matters](https://www.retaildoc.com/podcast/reptail-podcast-609-phil-thorne-what-people-do-in-stores-matters): Updated 2023-08-24 - [How Much Do You Remember From Working Retail?](https://www.retaildoc.com/blog/how-much-do-you-remember-from-working-retail-take-this-quiz): Updated 2023-02-10 - [SalesRX Customer Success Story: Tony Drockton of Hammitt](https://www.retaildoc.com/blog/salesrx-customer-success-story-tony-drockton-from-hammitt): Updated 2023-11-14 - [SalesRX Customer Success Story: Tim Coleman of Coleman's Music](https://www.retaildoc.com/blog/salesrx-customer-success-story-tim-coleman-from-cranbourne-music): Updated 2023-11-14 - [SalesRX Customer Success Story: The Hollidays of Children's World](https://www.retaildoc.com/blog/salesrx-customer-success-story-tim-and-cynthia-holliday-of-childrens-world): Updated 2022-06-16 - [SalesRX Customer Success Story: Phil Jones of AGCO Corporation](https://www.retaildoc.com/blog/salesrx-customer-success-story-phil-jones-from-agco-corporation): Updated 2024-06-07 - [Retail Podcast 610: Neely Tamminga A Year of Vindication for Retail](https://www.retaildoc.com/podcast/retail-podcast-610-neely-tamminga-a-year-of-vindication-for-retail-stores): Updated 2023-08-24 - [How To Set A New Direction For Your Stores](https://www.retaildoc.com/blog/setting-a-new-direction-for-retail-2022): Updated 2024-12-23 - [SalesRX Customer Success Story: Deanna Wallin of Naples Soap Company](https://www.retaildoc.com/blog/salesrx-customer-success-story-deanna-wallin-of-naples-soap-company): Updated 2023-02-21 - [SalesRX Customer Success Story: Lauren Rudeck of Robot vs. Sloth](https://www.retaildoc.com/blog/salesrx-customer-success-story-lauren-rudeck-of-robot-vs-sloth): Updated 2024-02-06 - [SalesRX Customer Success Story: Sam Stamatiou of Wireless Zone](https://www.retaildoc.com/blog/salesrx-customer-success-story-sam-stamatiou-of-wireless-zone): Updated 2022-04-25 - [SalesRX Customer Success Story: Jackie Hirschhaut of ICFA](https://www.retaildoc.com/blog/salesrx-customer-success-story-jackie-hirschhaut-of-icfa): Updated 2022-04-25 - [Retail Podcast 611: Mark Kinsley and Mark Quinn Celebrate a Good Sleep](https://www.retaildoc.com/podcast/retail-podcast-611-mark-kinsley-and-mark-quinn-celebrating-a-good-sleep): Updated 2023-08-24 - [Retail Store Merchandising Ideas to See in New York [Pics]](https://www.retaildoc.com/blog/three-great-stores-you-should-see-now-in-new-york): Updated 2023-12-11 - [SalesRX Customer Success Story: Jason Delves of Gracious Home](https://www.retaildoc.com/blog/salesrx-customer-success-story-jason-delves-from-gracious-home): Updated 2022-04-22 - [Why Have Customers Become so Aggressive and Belligerent?](https://www.retaildoc.com/blog/why-have-customers-become-so-aggressive-and-belligerent): Updated 2022-06-15 - [7 Retail Display Ideas Found In Los Angeles to Try In Your Store](https://www.retaildoc.com/blog/10-retail-display-ideas-found-in-los-angeles-to-try-in-your-store): Updated 2022-06-15 - [What is Customer Success? 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[Retail Podcast 703: Helen Herrick Creating The Best Retail Stores](https://www.retaildoc.com/podcast/retail-podcast-702-helen-herrick-creating-the-best-retail-stores): Updated 2023-08-24 - [SalesRX Customer Success Story: Joy Lee of USA Fishing Outfitters](https://www.retaildoc.com/blog/salesrx-customer-success-story-joy-lee-of-usa-fishing-outfitters): Updated 2022-06-14 - [Retail Podcast 702: Soon Yu The Value of Friction in Retail](https://www.retaildoc.com/podcast/retail-podcast-702-soon-yu-the-value-of-friction-in-retail): Updated 2023-08-24 - [5 Ways To Ace A Quick Store Refresh Of Your Retail Merchandising](https://www.retaildoc.com/blog/5-ways-to-refresh-your-stores-retail-merchandising): Updated 2024-11-07 - [The Case For Inclusive Hiring: Are You Overlooking The Benefits?](https://www.retaildoc.com/blog/inclusive-hiring-in-retail-stores): Updated 2024-01-04 - [4 Examples of Great Customer Service](https://www.retaildoc.com/blog/great-examples-of-2022-customer-service): Updated 2024-04-08 - [The Right Way To Handle Onboarding and Reboarding](https://www.retaildoc.com/blog/the-right-way-to-handle-onboarding-and-reboarding): Updated 2024-04-18 - [Retail Podcast 705: Bruce Winder Trends in Retail](https://www.retaildoc.com/podcast/retail-podcast-705-bruce-winder-trends-in-retail): Updated 2023-08-24 - [Employee Perks: Are You Giving Too Many or Not Enough?](https://www.retaildoc.com/blog/employee-perks-are-you-giving-too-many-or-not-enough): Updated 2022-08-11 - [5 Ways to Make Your Store a Place Employees Love](https://www.retaildoc.com/blog/ways-to-make-your-store-a-place-employees-love): Updated 2023-02-22 - [Retail Podcast 706: Elizabeth Herbst-Brady Keep Your Customer At The Center](https://www.retaildoc.com/podcast/retail-podcast-elizabeth-herbst-brady-keep-your-customer-at-the-center): Updated 2023-08-24 - [How to Use Humor in Your Sales Presentation - the More Laughs, the More You Sell](https://www.retaildoc.com/blog/how-to-use-humor-in-your-sales-presentation-the-more-laughs-the-more-you-sell): Updated 2024-02-05 - [Retail Podcast 707: Serge Khalimsky The Mall is Alive and Well](https://www.retaildoc.com/podcast/retail-podcast-707-serge-khalimsky-the-mall-is-alive-and-well): Updated 2023-08-24 - [How To Make Your Retail Store Instagram-Worthy](https://www.retaildoc.com/blog/how-to-make-your-retail-store-instagram-worthy): Updated 2023-02-03 - [Retail Podcast 708: Matt Lafone The Store As Community Builder](https://www.retaildoc.com/podcast/retail-podcast-708-matt-lafone-the-store-as-community-builder): Updated 2023-08-24 - [Retail Podcast 709: Dan Hodges Innovation Comes From Store Tours](https://www.retaildoc.com/podcast/retail-podcast-709-dan-hodges-innovation-comes-from-store-tours): Updated 2023-07-02 - [If You Have Fears Of A Retail Recession, Take Hope](https://www.retaildoc.com/blog/if-you-have-fears-of-recession-2022-for-retail-take-hope): Updated 2023-02-16 - [Retail Podcast 710 Naomi Wheeless: Devising a Seamless Retail Strategy](https://www.retaildoc.com/podcast/retail-podcast-710-naomi-wheeless): Updated 2023-08-24 - [Celebrate Your Retail Employees With These Thoughtful Gifts](https://www.retaildoc.com/blog/celebrate-your-retail-employees-with-these-7-thoughtful-gifts): Updated 2023-12-04 - [How to Fix 2022’s Problems in the Retail Industry](https://www.retaildoc.com/blog/how-to-fix-2022s-problems-in-the-retail-industry-in-2023): Updated 2023-08-16 - [How to Sell to Men in Retail Stores: Last-Minute Holiday Shopping Tips](https://www.retaildoc.com/blog/selling-to-men-backup-copy): Updated 2025-12-18 - [5 Tips For Setting Goals That Work For You](https://www.retaildoc.com/blog/5-tips-for-setting-goals-that-work-for-you): Updated 2024-07-18 - [How To Use Powerful Questions To Engage And Sell More Customers](https://www.retaildoc.com/blog/how-to-use-powerful-questions-to-engage-and-sell-more-customers): Updated 2023-09-15 - [5 Reasons Why Apathetic Employees Are Risky Business](https://www.retaildoc.com/blog/5-dangers-of-an-apathetic-employee): Updated 2023-04-21 - [Don't Waste Your Time with Sales Tips That Don't Work: Here's Why](https://www.retaildoc.com/blog/dont-waste-your-time-with-sales-tips-that-dont-work-heres-why-real): Updated 2024-05-21 - [Boost Customer Loyalty with These 10 Omnichannel Strategies](https://www.retaildoc.com/blog/boost-customer-loyalty-with-these-10-omnichannel-strategies): Updated 2023-01-31 - [Retail Podcast 801 Deanna Wallin: Retail Has No Time For Disaster](https://www.retaildoc.com/podcast/retail-podcast-801-deanna-wallin-retail-doesnt-have-time-for-disaster): Updated 2023-07-05 - [7 Tips to Get You Back on Track After a Retail Training Stall](https://www.retaildoc.com/blog/7-tips-to-get-you-back-on-track-after-a-training-stall): Updated 2023-01-24 - [The 12 Worst Excuses for Not Training Retail Employees](https://www.retaildoc.com/blog/the-10-worst-excuses-for-not-training-retail-employees): Updated 2024-08-26 - [Analyzing the Top 16 Retail Trends at NRF 2023](https://www.retaildoc.com/blog/get-ahead-of-the-curve-analyzing-the-top-retail-trends-and-developments-at-nrf-2023): Updated 2024-10-10 - [Retail Podcast 802: Emmanuel Probst How Brands Are Transforming Shopping](https://www.retaildoc.com/podcast/retail-podcast-802-emmanuel-probst-how-brands-are-transforming-shopping): Updated 2023-07-05 - [Shopping for Relevance: How Retailers Can Increase Sales](https://www.retaildoc.com/blog/shopping-for-relevance-how-retailers-can-increase-sales): Updated 2023-02-17 - [How to Engage Shoppers in Your Store: Say Goodbye to "How Can I Help You?"](https://www.retaildoc.com/blog/goodbye-to-how-can-i-help-you-how-to-engage-shoppers-effectively-in-your-retail-store): Updated 2023-03-09 - [10 Simple Ways to Improve Sales Performance in Stores](https://www.retaildoc.com/blog/simple-ways-to-improve-sales-performance-in-stores): Updated 2024-06-19 - [10 Clever Techniques to Boost Sales Training Retention](https://www.retaildoc.com/blog/how-techniques-to-boost-sales-training-retention-for-success): Updated 2024-06-04 - [The Dirty Truth: 7 Hidden Reasons Behind Poor Retail Store Cleanliness](https://www.retaildoc.com/blog/uncovering-hidden-reasons-behind-poor-retail-store-cleanliness): Updated 2024-09-11 - [What Sets Leading Retailers Apart: Navigating Unified Commerce](https://www.retaildoc.com/blog/what-sets-leading-retailers-apart-from-the-rest-navigating-the-unified-commerce-landscape-for-specialty-retail): Updated 2023-04-27 - [10 Ways ChatGPT Is Transforming Retail Shopping Experiences](https://www.retaildoc.com/blog/10-ways-chatgpt-is-transforming-retail-shopping-experiences): Updated 2023-10-19 - [How Retailers Are Using Community Engagement To Make a Difference](https://www.retaildoc.com/blog/how-retailers-are-using-community-engagement-to-make-a-difference): Updated 2023-11-16 - [Retail Podcast 803: Clint Pulver The Undercover Millennial Shares Retail Stories](https://www.retaildoc.com/podcast/retail-podcast-803-clint-pulver-the-undercover-millennial-shares-retail-stories): Updated 2023-11-01 - [Retail Podcast 804: Nate Woodbury Follow The Results](https://www.retaildoc.com/podcast/retail-podcast-804-nate-woodbury-follow-the-results): Updated 2023-07-05 - [Retail Podcast 805: Kimberly McGlonn Fashion As Catalyst For DEI Dialogues](https://www.retaildoc.com/podcast/retail-podcast-805-kimberly-mcglonn-fashion-as-catalyst-for-dei-dialogues): Updated 2023-11-10 - [Retail Podcast 806: Shep Hyken Getting Customers to Return](https://www.retaildoc.com/podcast/retail-podcast-806-shep-hyken-getting-customers-to-return): Updated 2023-07-05 - [Perfect Fit: Suitsupply’s RFID Journey](https://www.retaildoc.com/blog/perfect-fit-suit-supplys-rfid-journey): Updated 2023-06-13 - [Shared Business Wisdom From Fellow Entrepreneurs](https://www.retaildoc.com/blog/shared-business-wisdom-from-fellow-entrepreneurs): Updated 2024-02-12 - [Retail Podcast 807: Janel Anderson Banishing Difficult Conversations](https://www.retaildoc.com/podcast/retail-podcast-807-janel-anderson-banishing-difficult-conversations): Updated 2023-07-05 - [Retail Supply Chain: How Sustainability Can Be Eco-Friendly & Profitable](https://www.retaildoc.com/blog/retail-supply-chain-how-sustainability-can-be-eco-friendly-and-profitable): Updated 2023-12-12 - [New Trends in Digital Customer Service: The Evolution of Self-Service Tools](https://www.retaildoc.com/blog/new-self-service-digital-customer-service-trends-and-tools): Updated 2024-04-04 - [Unifying Supply Chain Commerce: A Close Look at Manhattan Associates' Momentum Event](https://www.retaildoc.com/blog/momentum): Updated 2023-07-11 - [Selling Wine and Spirits: The Art of Pairing Bottles with Personality Types](https://www.retaildoc.com/blog/selling-wine-and-spirits-the-art-of-matching-bottles-with-personality-types): Updated 2024-05-24 - [Why Equating Training with Teaching Could Hurt Your Retail Business](https://www.retaildoc.com/blog/why-equating-training-with-teaching-could-hurt-your-retail-business): Updated 2023-07-18 - [Unlock The Potential in Discovering the Perfect Business Name](https://www.retaildoc.com/blog/unlock-the-power-of-finding-the-perfect-business-name): Updated 2024-03-24 - [Defensive Selling Isn't Customer Service: Insights for Retail Managers](https://www.retaildoc.com/blog/why-defensive-selling-is-not-customer-service-insights-for-retail-managers): Updated 2023-08-30 - [Retail Podcast 902: Colleen Wilson Bringing a Spark of Joy to Stores](https://www.retaildoc.com/podcast/retail-podcast-902-colleen-wilson-bringing-a-spark-of-joy-to-stores): Updated 2023-09-22 - [Hidden Forces: How To Silently Guide Your Shoppers' Choices](https://www.retaildoc.com/blog/hidden-forces-how-to-silently-guide-your-shoppers-choices): Updated 2024-05-23 - [Retail Podcast 903: SparkPlug Invigorating the Frontline](https://www.retaildoc.com/podcast/retail-podcast-903-sparkplug-invigorating-the-frontline): Updated 2023-10-06 - [Retail Podcast 901: Hear it From the CPAs](https://www.retaildoc.com/podcast/retail-podcast-901-hear-it-from-the-cpas): Updated 2023-09-11 - [Retail Podcast 904: Christine Miles Disarming Unruly Customers](https://www.retaildoc.com/podcast/retail-podcast-904-christine-miles-disarming-unruly-customers): Updated 2023-10-20 - [A Guide To Mastering The Art of Retail Location](https://www.retaildoc.com/blog/a-guide-to-mastering-the-art-of-retail-location): Updated 2023-09-14 - [Unlock Your Best Holiday Season Yet: A Retailer's Ultimate Guide to Boosting Sales and Winning Customers](https://www.retaildoc.com/blog/unlock-your-best-holiday-season-yet-a-retailers-ultimate-guide-to-boosting-sales-and-winning-customers): Updated 2024-11-07 - [The Magic Of Retail Is Not Found On A To-Do List](https://www.retaildoc.com/blog/checking-off-tasks-or-checking-out-customers-pick-a-lane-retail): Updated 2024-11-28 - [Retail Podcast 908: Jon Nordmark Cool Ways Retailers Use AI](https://www.retaildoc.com/podcast/retail-podcast-908-jon-nordmark-cool-ways-retailers-use-ai): Updated 2024-03-13 - [Retail Podcast 905: Robert Schindler When Pennies Matter](https://www.retaildoc.com/podcast/retail-podcast-905-robert-schindler-when-pennies-matter): Updated 2023-11-03 - [Retail Podcast 906: Nolan Wheeler How to Overcome Theft](https://www.retaildoc.com/podcast/retail-podcast-906-nolan-wheeler-how-to-overcome-theft): Updated 2023-11-17 - [Retail Podcast 907: Renee Hartmann It's All In The Data Collection](https://www.retaildoc.com/podcast/retail-podcast-907r-renee-hartmann-its-all-in-the-data-collectione): Updated 2023-12-01 - [How Retail Managers Can Bring Out the Best in Evolving Times](https://www.retaildoc.com/blog/bringing-out-the-best-a-friendly-guide-for-retail-managers-in-evolving-times): Updated 2024-03-24 - [Retail Outlook Bright for 2023 Holidays Despite Concerns](https://www.retaildoc.com/blog/retail-outlook-bright-for-2023-holidays-despite-concerns): Updated 2023-12-05 - [Store Window Display Design: How To Grab Customer Attention](https://www.retaildoc.com/blog/designing-store-window-displays-grabbing-customer-attention-made-easy): Updated 2023-12-11 - [Bringing Joy to Retail: The Art of Human Connection in Stores](https://www.retaildoc.com/blog/bringing-joy-to-retail-the-art-of-human-connection-in-stores): Updated 2023-12-18 - [Not Just Following Orders: 10 Tips To Manage Change And Produce Positive Results](https://www.retaildoc.com/blog/not-just-following-orders-tips-to-manage-change-and-produce-positive-results): Updated 2024-03-22 - [The Perils of Passive Learning: Why Retail Needs Active Training and Impactful Coaching](https://www.retaildoc.com/blog/the-perils-of-passive-learning-why-retail-needs-active-training-and-impactful-coaching): Updated 2024-05-21 - [7 Big Retail Stories of 2023: Insights and Impacts](https://www.retaildoc.com/blog/7-big-retail-stories-of-2023-insights-and-impacts): Updated 2023-12-31 - [7 Ways to Upgrade Your Retail Store Without Moving](https://www.retaildoc.com/blog/7-ways-to-upgrade-your-retail-store-without-moving): Updated 2024-02-09 - [Peeking into the Future: Retail Trends in 2024 from NRF](https://www.retaildoc.com/blog/peeking-into-the-future-retail-trends-in-2024-from-nrf): Updated 2024-01-19 - [IBM Watsonx: Where AI Meets Human Wisdom in Retail](https://www.retaildoc.com/blog/ibm-watson-x-where-ai-meets-human-wisdom-in-retail): Updated 2024-03-05 - [Driving Foot Traffic & Sales: BEVS Specialty Beverage Store Makeover](https://www.retaildoc.com/blog/driving-foot-traffic-sales-specialty-beverage-store-turnaround-case-study): Updated 2024-10-03 - [Retail Podcast 1001: Robert Grimmett Differentiate or Die](https://www.retaildoc.com/podcast/retail-podcast-retail-podcast-1001-robert-grimmett-differentiate-or-die): Updated 2024-03-08 - [Retail Podcast 1002: Michael Hinshaw Smart Customers, Stupid Companies](https://www.retaildoc.com/podcast/retail-podcast-michael-hinshaw-smart-customers-stupid-companies-revolutionizing-retail-experienc): Updated 2024-04-05 - [Honoring Small Business Triumphs: Inspiring Stories of Retail Owners' Success](https://www.retaildoc.com/blog/inspiring-stories-from-small-business-owners-stories-of-resilience-and-success): Updated 2024-10-03 - [Driving Luxury: Lessons from a Weekend with a Bentley Flying Spur](https://www.retaildoc.com/blog/driving-luxury-lessons-from-a-weekend-with-bentley): Updated 2024-05-05 - [Retail Podcast 1003: Behind the Magic: Disney Retail Secrets with Jim Fielding](https://www.retaildoc.com/podcast/retail-podcast-jim-fielding-behind-the-magic-disney-retail-secrets): Updated 2024-05-09 - [How Retailers' Sales Tactics Ruin Impulse Buys and Considered Purchases](https://www.retaildoc.com/blog/the-price-point-paradox-navigating-impulse-and-considered-buys): Updated 2024-10-03 - [Retail Podcast 1004: Shawn Nelson Lovesac's Entrepreneurial Saga](https://www.retaildoc.com/podcast/retail-podcast-1004-shawn-nelson-lovesacs-entrepreneurial-saga): Updated 2024-06-07 - [Mastering the Margins: How to Price for Profitability in Retail](https://www.retaildoc.com/blog/mastering-the-margins-how-to-price-for-profitability-in-retail): Updated 2024-06-13 - [Retail Podcast 1005: Chris Browne: What Went Wrong at Ted Baker?](https://www.retaildoc.com/podcast/retail-podcast-1005-chris-browne-what-went-wrong-at-ted-baker): Updated 2024-06-19 - 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What 600 Global Stores Learned](https://www.retaildoc.com/blog/is-your-store-network-ready-for-modern-retail-what-600-global-stores-learned): Updated 2025-02-03 - [Tariffs Aren't Your Problem: The Truth About Retail Pricing](https://www.retaildoc.com/blog/tariffs-arent-your-problem-the-truth-about-retail-pricing): Updated 2025-02-17 - [Store Design Secrets: What Makes the Hermès Flagship Work](https://www.retaildoc.com/blog/store-design-secrets-what-makes-the-hermes-flagship-work): Updated 2025-10-17 - [Retail's AI Taskmaster: Technology Turns Associates into Digital Servants](https://www.retaildoc.com/blog/retails-ai-taskmaster-when-technology-turns-store-associates-into-digital-servants): Updated 2025-02-10 - [America's Social Fabric Is Tearing—And Retail Floors Show It First](https://www.retaildoc.com/blog/service-or-silence-department-stores-at-the-crossroads-of-american-connection): Updated 2025-03-04 - [Supercharge Your Brick-and-Mortar Business with These 4 AI Solutions](https://www.retaildoc.com/blog/supercharge-your-brick-and-mortar-business-with-these-4-ai-solutions): Updated 2025-02-12 - [7 Critical Service Failures Driving Customers Away (And How Training Solves Them)](https://www.retaildoc.com/blog/retail-customer-service-crisis-why-training-matters-more-than-ever): Updated 2025-04-24 - [How My Most Embarrassing Conductor Moment Transformed My Retail Career](https://www.retaildoc.com/blog/my-most-embarrassing-moment-taught-me-everything-about-retail-success): Updated 2025-03-13 - [Welcome In" Isn't a Greeting: Why Customers Leave Without Buying](https://www.retaildoc.com/blog/welcome-in-isnt-a-greeting-its-a-sales-killer): Updated 2026-08-14 - [From Automation to Agentic AI: Your Crash Course on the Future of AI in Retail](https://www.retaildoc.com/blog/your-ai-crash-course-helping-retailers-move-from-manual-to-mission-driven-systems): Updated 2025-05-23 - [Where in the World Is My Product? 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Mystery Shops Don’t.](https://www.retaildoc.com/blog/retailers-in-store-surveys-lie.-mystery-shops-dont): Updated 2025-07-25 - [Retail's Secret? Greeting Cards](https://www.retaildoc.com/podcast/podcast-1111-retails-secret-greeting-cards): Updated 2025-08-07 - [The Office Crowd Isn’t Coming Back – How Retailers Can Win Without Them](https://www.retaildoc.com/blog/the-office-crowd-isnt-coming-back-how-retailers-can-win-without-them): Updated 2025-08-15 - [Does SalesRX Work? 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Your Store Can Be Their Lifeline](https://www.retaildoc.com/blog/from-takeout-to-together-how-retailers-can-be-the-cure-for-americas-loneliness-epidemic): Updated 2025-09-18 - [Why Your Sales Training Sounds Better Coming From Literally Anyone Else](https://www.retaildoc.com/blog/why-your-sales-training-sounds-better-coming-from-literally-anyone-else): Updated 2025-10-02 - [How I Beat Starbucks and Grew Sales 40%](https://www.retaildoc.com/blog/how-i-beat-starbucks-and-grew-sales-40): Updated 2025-09-24 - [The Retail Owner Who Lost $200,000 Before She Noticed](https://www.retaildoc.com/blog/the-retail-owner-who-lost-200000-before-she-noticed): Updated 2025-11-04 - [Smart Retailers Know: Small Business Saturday 2025 Is the Moment to Show Up Big](https://www.retaildoc.com/blog/smart-retailers-know-small-business-saturday-2025-is-the-moment-to-show-up-big): Updated 2025-10-17 - [Harry Rosen, Holt Renfrew, and the Service Crisis in Luxury Retail](https://www.retaildoc.com/blog/harry-rosen-holt-renfrew-and-the-service-crisis-in-luxury-retail): Updated 2025-10-22 - [The Moment the Sale Dies: Inside the Mind of a Shopper](https://www.retaildoc.com/blog/the-moment-the-sale-dies-inside-the-mind-of-a-shopper): Updated 2025-10-30 - [How to Develop Retail Managers From Within](https://www.retaildoc.com/blog/how-to-develop-retail-managers-from-within): Updated 2025-12-04 - [From EV Silence to Silent Sales Floors: What I Learned Visiting Shanghai](https://www.retaildoc.com/blog/from-ev-silence-to-silent-sales-floors-what-i-learned-visiting-shanghai): Updated 2025-12-16 - [The Best of 2025: Why Retail’s Biggest Problem Isn’t Technology, It’s Human Execution](https://www.retaildoc.com/blog/the-best-of-2025-why-retails-biggest-problem-isnt-technology-its-human-execution): Updated 2025-12-24 - [Why Aren't Sales Moving When Your Team Completes Training Every Day?](https://www.retaildoc.com/blog/your-team-completes-training-every-day-why-arent-sales-moving): Updated 2026-01-06 - [Why Retail Franchise Systems Struggle to Scale Sales Consistently](https://www.retaildoc.com/blog/why-retail-franchise-systems-struggle-to-scale-sales-consistently): Updated 2026-02-22 - [How Faire Helps Independent Retailers Stock Their Stores Without the Risk](https://www.retaildoc.com/blog/how-faire-helps-independent-retailers-stock-their-stores-without-the-risk): Updated 2026-01-29 - [A Greeting Takes 15 Seconds. Losing a Sale to ChatGPT Takes One.](https://www.retaildoc.com/blog/how-chatgpt-changes-the-retail-greeting-window-you-have-15-seconds-but-the-ai-only-needs-10): Updated 2026-01-22 - [How Dick's Sporting Goods Built a $13.7 Billion Business by Putting Community First](https://www.retaildoc.com/blog/how-dicks-sporting-goods-built-a-13.7-billion-business-by-putting-community-first): Updated 2026-01-30 - [How to Train Retail Associates to Ask Why Questions Instead of What Questions](https://www.retaildoc.com/blog/how-to-train-retail-associates-to-ask-why-questions-instead-of-what-questions): Updated 2026-01-27 - [22 Photos, 5 Retail Lessons: What London's Best Stores Get Right](https://www.retaildoc.com/blog/22-photos-5-retail-lessons-what-londons-best-stores-get-right): Updated 2026-02-12 - [Your Associates Passed the Training. So Why Can't They Sell?](https://www.retaildoc.com/blog/your-associates-passed-the-training.-so-why-cant-they-sell): Updated 2026-03-12 - [How Retail Saved My Life](https://www.retaildoc.com/blog/how-retail-saved-my-life): Updated 2026-03-30 - [Why "Anything Else?" Is Costing You 10% of Every Sale](https://www.retaildoc.com/blog/why-anything-else-is-costing-you-10-of-every-sale): Updated 2026-04-09 - [Why Customers Stop Coming to Your Store and What to Do About It](https://www.retaildoc.com/blog/why-customers-stop-coming-to-your-store-and-what-to-do-about-it): Updated 2026-04-17 - [The Cost of Untrained Retail Associates Is Hiding in Your P&L](https://www.retaildoc.com/blog/your-blog-postthe-floor-tax-hiding-in-your-pl): Updated 2026-04-29 - [Your Big Sale Worked. That's the Problem.](https://www.retaildoc.com/blog/your-big-sale-worked.-thats-the-problem): Updated 2026-05-07 - [Retailers' Ace in the Hole Was Product Knowledge - in the 1950s. Here's What It Has to Be in 2026.](https://www.retaildoc.com/blog/retailers-ace-in-the-hole-was-product-knowledge-in-the-1950s.-heres-what-it-has-to-be-in-2026): Updated 2026-05-28 - [5 Visual Merchandising Tactics That Lift Conversion](https://www.retaildoc.com/blog/visual-merchandising-tactics-that-drive-in-store-conversions): Updated 2026-06-09 - [AI Agents Buy Sight Unseen. 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